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A changed meeting changes back to original time

Posted on 2004-08-06
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Last Modified: 2010-04-08
I have a user who is on a PC and her supervisor is on a Mac.  She is set-up as his delegate.  When she makes a time change to a meeting on his calendar, the meeting changes.  When she looks at it a few minutes later, it is back in the original time viewed on her PC.  However, it is in the correct time when viewed from his Mac.  Her supervisor was put on the Mac just a week ago.  As you can imagine, this is very frustrating for her when planning his schedule.  Any help would be appreciated.
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Question by:Tracy04
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10 Comments
 
LVL 23

Expert Comment

by:slink9
ID: 11738485
Are the time zones set properly on both systems?
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Author Comment

by:Tracy04
ID: 11738507
Yes they are.  I ran into that situation a month ago so that was the first thing I checked.
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LVL 23

Expert Comment

by:slink9
ID: 11738537
So much for the easy solution.  Is it always an even hour difference or will it show differently if the time is only changed by ten minutes (or so)?  Does it show properly on the delegate system after the change?  Does it show properly on the delegate system if it is changed on the Mac?
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Author Comment

by:Tracy04
ID: 11753660
It jumps back to the original time.  So if she moves it by 30 minutes it will jump back 30 minutes to the original time.  If she moves it 2 hours it jumps back 2 hours.  It's very strange.  

I've asked her to check to see what it does if she moves the meeting from his Mac.
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LVL 23

Accepted Solution

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slink9 earned 2000 total points
ID: 11753803
Have you checked Windows Update and Office Update for any patches for the system?
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Author Comment

by:Tracy04
ID: 11753847
No, but that's a good idea.  I'll take a look.
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Author Comment

by:Tracy04
ID: 11754207
There is a Service Pack already for Outlook 2003.  This is one thing it says it fixes:

When a delegate creates a new meeting request on behalf of another user by selecting the users e-mail name from the AutoComplete list, and if that user has accepted or declined an earlier updated meeting request, the user's status for the updated meeting request is associated with the new meeting request that was created by the delegate.



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LVL 23

Expert Comment

by:slink9
ID: 11754429
That is worth a shot.
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Author Comment

by:Tracy04
ID: 11754435
I'll give it a try and let you know what happens.
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Author Comment

by:Tracy04
ID: 11776579
So far so good!
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