• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 420
  • Last Modified:

problems with modem (can't get it to reinstall)

ok, my modem does not work, it does not appear in device manager or in the new hardware wizard.
if i try to install it manuallyit does not appear, sometimes i can get it to install and then when i try to use it, i get an error that the modem is not responding properly and sometimes a bsod.
then after a couple of reboots it uninstalls itself again.
0
ico2
Asked:
ico2
  • 5
  • 5
1 Solution
 
ridCommented:
I think you stand a better chance of getting good suggestions if you tell us more about the modem (type of modem and such)

A BSOD suggests windows O/S, but there are several versions. Tell us which.
/RID
0
 
ico2Author Commented:
OD and sometimes OE followed by OD.
0
 
ridCommented:
Pardon??
/RID
0
Improve Your Query Performance Tuning

In this FREE six-day email course, you'll learn from Janis Griffin, Database Performance Evangelist. She'll teach 12 steps that you can use to optimize your queries as much as possible and see measurable results in your work. Get started today!

 
ico2Author Commented:
"fatal exception of OD"
0
 
ridCommented:
Sorry if I didn't make myself clear, but I think anybody that wants to help you needs to know the following:

What kind of modem is this? (External? Internal hardware modem? Internal software modem ("winmodem")?)

Which operating system are you using on the computer? Sounds like windows, but is it 95/98, NT, ME, 2000, XP?

Did it work at all, earlier, and stopped just recently, or is this a new modem just installed?
/RID
0
 
ico2Author Commented:
win98se internal pci winmodem, modem has been working fine for months prior to this.
0
 
ridCommented:
Your description suggests the modem is bad. Winmodems sometimes just die. Unless you know you have installed some new software or hardware that could have caused this, I suggest you get a new modem.

Generally speaking hardware modems tend to live longer and they are less demanding on the system. However, if you feel comfortbale with winmodems and can get one for cheap I guess you could try a new one.
/RID
0
 
ico2Author Commented:
my pc is still under warranty, i can get it replaced for free (with another stupid winmodem).

i have had my modem replaced 7 times over 4.5 years.
0
 
ridCommented:
Really!?
Do you have a surge suppressor on your 'phone line? If you have a lot of thunderstorms or something else causing violent signals on the line the modem may get fried quite easily and a surge suppressor may help. Or you could spend some $$ on a proper modem... not that it wouldn't need protection, too, of course :)

Well, I suppse you could get a free replacement and see if it works..
Regards
/RID
0
 
ico2Author Commented:
gonna ring and get a replacement, then i'm gonna buy a surge protector.

crediting rid.

thanks
ico2
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Improve Your Query Performance Tuning

In this FREE six-day email course, you'll learn from Janis Griffin, Database Performance Evangelist. She'll teach 12 steps that you can use to optimize your queries as much as possible and see measurable results in your work. Get started today!

  • 5
  • 5
Tackle projects and never again get stuck behind a technical roadblock.
Join Now