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ashm1

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Can not ping out or in but can browse the network and internet.

I have a workstation with win xp in an office network from which I can not ping to any other machine on the network and the ping from any other machine to this workstation also fails. for both the netbios name and ip address the result is the same. But I can browse the network and network shares from the pc and can also browse the internet. Could any body help me to solve this issue.
thanks very much.
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dzelde

hi,
this could a matter of an active firewall. you might be using an installed firewall or windows built-in one. the built-in you can adjust at connection properties, you can click the advanced tab and uncheck the firewall option. or, if it is installed firewall, then disable it or uninstall..

for more details, see the processes running in background and cancel any that could lock the network.

Regards.
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ASKER

Hi dzelde
Thanks for ur reply. I have checked there is no fire wall installed built in or any external one.

If i can not fix it then the only option left is to format it. but befor doing it i would like to have some expert suggestions.

thanks,
what are the ip addresses for both comptures. it is importatnt that ip address matches with the address mask on both computers. ie, if Mask is 255.255.255.0, then the ip address should be within the range of xxx.xxx.xxx.0-254, or if the mask is 255.255.0.0 then the range is xxx.xxx.0-255.0-255 ; For each box the ip must be different, of course.

an example configuration for tcp/ip protocol:
 box1:
IP address: 192.168.0.17
Mask: 255.255.255.0
box2:
IP address: 192.168.0.29
Mask: 255.255.255.0
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ASKER

dezelde

I found that the subnet mask is correct because they are all set to get automatically from the dhcp

ip for the pc :       10.70.118.10
              subnet: 255.255.255.0

and others in same range.

I have now formated the pc and resolved the problem. Any way, could there be any other reason except the ones you have mentioned. If yes pl give other possibile reasons so that in the future if a similar problem is there, i can do some thing.

thanks a lot. I will accept your comments as a  possible answer.

regards
ashm1
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dzelde

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