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win 98 startup problems

Posted on 2004-08-08
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Last Modified: 2013-12-28
Windows boots up,but icons don't show.Status bar flashes and disappears.Wall paper is there but nothing else.Ctrl+alt+delete shows two programs running,Nprotect and Rnaapp.Same thing in safe mode.Try to reload windows in dos and get cdr101 error not reading drive.Can any one help???
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Question by:zemo2
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9 Comments
 
LVL 92

Expert Comment

by:nobus
ID: 11760162
you can have a bad cd - drive, bad ram and so on. You will have to track down the bad one, one by one.
Test : memory with memtest86+  at           http://www.memtest.org/
check the cabling of the cd - drive (take it out and put it back after checking)
check the boot screen if all is detected as it should

nobus

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Author Comment

by:zemo2
ID: 11778989
Thanks for responding.The memtest.org page is way over my head,I will take some time and read more about it.As far as the cd-drive being bad I think it is more of an issue of being unsupported as I read that mitsumi drives don't always work with dos?The cabling is fine and the boot screen seems to detect everything.The cd I am using is read by another machine so I don"t think that is problem.My son was using a spy/adware program when prblem occured.Deleted something that came up as spyware,hope this narrows problem down a little.Sorry for delay in comment sometimes hard to get to another puter Thanks Zemo
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LVL 92

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by:nobus
ID: 11780884
you can also run sfc in the run box

nobus
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Author Comment

by:zemo2
ID: 11780994
Sorry, but I don"t know what sfc is,and even if I did I cannot get to the run box.Windows loads to the point of having a desk top but no icons no start button{it flashes for second then disappears}
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LVL 92

Expert Comment

by:nobus
ID: 11781132
if you go looking at the mitsumi site, you can find out if they've got dos drivers for your model; you probably did not load any cd driver in dos. BTW, how did you boot into dos?

nobus
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LVL 92

Expert Comment

by:nobus
ID: 11781141
As i see your problem, there are 2 options for you : try to repair the windows system on your disk, or backup everything you need, and do a fresh install. And if you post the model of the cd, i could try finding a dos driver for it.

nobus
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Author Comment

by:zemo2
ID: 11781374
I did go to the msi site and downloaded mtmcdai.sys added it to my start-up disk and used that to boot to dos,did not help still says cannot read drive.I don't really need to save anything on the hard drive as everything is pretty much backed up on cd's.I tried to reinstall windows with cd-rom support from dos but would not read drive.I would like to repair the windows system but not sure how mto go about it,same with fresh install not sure how to do it without access to cd.The model is MSI c52(ms-8152).The only driver I could find was mtmcdai.sys.At one point when booting up,the screen said I was missing himem.sys and  mtmcdai.sys which I added to start-up disk rebooted and screen did not say I was missing any files but did not help anything else as I still could only get as far as desktop,with no icons.I am fairly new to computers (as you can probably tell)so for fresh install would I have to format disk and if doing so would I be able to reload from cd.I have access to a lg cd/rw drive that I could replace the msi with if that would help dos read the drive???Thanks Zemo
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LVL 92

Accepted Solution

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nobus earned 50 total points
ID: 11782348
Well, i think you must sort out the problem with your cd rom first, so test it on another system if possible, or swap the drive, as you suggested. you can also check the connections by taking the plugs out, check the connectors, and reinsert them. Because if it is not able to read from CD, you cannot reinstall.
As for memtest; it is really easy, you download  from the download section the following : http://www.memtest.org/download/1.20/memtest86+-1.20.floppy.zip for making a floppy disc. if you have it on the computer, just double click it and it will make a bootable meory test floppy, that runs directly from startup

nobus
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