?
Solved

PowerPoint found an error it can't correct and will shut down

Posted on 2004-08-09
7
Medium Priority
?
1,751 Views
Last Modified: 2008-01-09
We have a user using Office 2003 pro suite and every time he closes out of PowerPoint he receives the following error "PowerPoint found an error it can't correct and will shut down" no other error occurs.  The os is xp pro. We have tried uninstalling all of office and performing a fresh install, this did not resolve the issue.  Does anyone have any other suggestions or maybe know another way to resolve this issue?
0
Comment
Question by:jwashington1504
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
7 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 11751621
Do you know if the user works on VBA inside powerpoint ?

PRB: Error Messages When Editing, Running, or Recording VBA Macros in Office 97 Application on Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q264743

Check to see workarounds here which may work for office 2003.

Also inside powerpoint , ask the user to go to help menu and do "Detect and Repair"
to see if that would solve the issue

Post back

SR
0
 

Author Comment

by:jwashington1504
ID: 11751667
will check the VBA but don't think so, we did try the detect and repair both before and after the reinstall.  thanks for the input
0
 
LVL 49

Assisted Solution

by:sunray_2003
sunray_2003 earned 1000 total points
ID: 11751678
jwashington1504,

Also I see a lot of powerpoint 2003 updates lately . So I would think that might solve the issue
goto http://officeupdate.microsoft.com and get the latest updates for powerpoint 2003.

Restart the machine and check if that would solve the issue
0
 [eBook] Windows Nano Server

Download this FREE eBook and learn all you need to get started with Windows Nano Server, including deployment options, remote management
and troubleshooting tips and tricks

 

Author Comment

by:jwashington1504
ID: 11751763
we did the check for office updates and installed the 2 that the website has available (used to be 4 but made 3 into a service pack)  did not see any just for powerpoint so will look for that.  thanks
0
 
LVL 9

Accepted Solution

by:
tajsimmons earned 1000 total points
ID: 11752908
jwashington1504,

Is the user also running Norton AntiVirus and/or Adobe Acrobat?

If so se...
PowerPoint found an error that it can't correct
http://www.rdpslides.com/pptfaq/FAQ00220.htm

TAJ Simmons
microsoft powerpoint mvp


0
 

Author Comment

by:jwashington1504
ID: 11772101
was finely able to get a tech onsite to look at this issue will update as soon as we get word.
0
 

Author Comment

by:jwashington1504
ID: 12076658
thanks for all your help we finely redid the system, learned a lot from both of you. sorry it took so long to get back.
j
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article descibes how to create a connection between Excel and SAP and how to move data from Excel to SAP or the other way around.
This article describes how you can use Custom Document Properties to store settings and other information in your workbook so that they will be available the next time you open the workbook.
This video shows where to find the word count, how to display it, and what it breaks down to in Microsoft Word.
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question