Improve company productivity with a Business Account.Sign Up

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 16521
  • Last Modified:

Win32 error code returned by the print processor: 5 (0x5)?

Can anyone tell me what this error means? I can't find anything on it and I think it locked up our print server this weekend when it happened.
0
wilg0005
Asked:
wilg0005
  • 6
  • 5
  • 4
  • +2
1 Solution
 
wilg0005Author Commented:
Sorry, the error is: Win32 error code returned by the print processor: 5 (0x5)
0
 
sunray_2003Commented:
Looks to me a driver problem here. Make sure the printer has got the correct driver for the OS that you have got

SR
0
 
Yan_westCommented:
Did this happen right after you applied SP4?
0
Improve Your Query Performance Tuning

In this FREE six-day email course, you'll learn from Janis Griffin, Database Performance Evangelist. She'll teach 12 steps that you can use to optimize your queries as much as possible and see measurable results in your work. Get started today!

 
Yan_westCommented:
Oh, and is there an Event ID in your event viewer
0
 
MarakushCommented:
Looks and sounds like a currupt printer driver.

Deleted the printer and the installed drivers from the computer.

Restart the computer.

Download the newest drivers for that printer.

Install the new drivers for printer.

Let us know how it turns out.

Marakush
0
 
wilg0005Author Commented:
I know the problem might be fixed by reloading everything, but my question is what caused the error? I want to know so I can avoid it in the future.

The event ID is Print Error 61.

It didn't happen just after the SP4 application, there were no modifications before it happened.

Here is the whole message in the system log, I have substituted DOMAIN for our domain, SERVER for the server, USER for user:

Print      Error      None      61      DOMAIN\USER      SERVER      The document Winder owned by USER failed to print. Win32 error code returned by the print processor: 5 (0x5).
0
 
Yan_westCommented:
To return the description of any error message in W2K go to a Command prompt and type: NET HELPMSG message# (e.g. "net helpmsg 63" returns "Your file waiting to be printed was deleted.").

I typed in the errors that you received, and voila:

 (0x5) Access is denied.

be back in a sec with more
0
 
Yan_westCommented:
From microsoft:

Third-party print drivers and third-party port monitors may cause the majority of Event ID 61 error messages.

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q838172


0
 
wilg0005Author Commented:
Thanks for the answer, and for the NET HELPMSG advice. What exactly did you type at the command prompt to get the information?
0
 
sunray_2003Commented:
wilg0005,

Did you try to reinstall the printer driver to solve the problem ?
0
 
wilg0005Author Commented:
The problem was a one time thing, it hasn't happened since. The printer is used too often for me to reinstall and possibly cause a bigger problem. Thank you for your help.
0
 
sunray_2003Commented:
wilg0005,
> The problem was a one time thing, it hasn't happened since

So basically you have not done anything since the last problem and after it started working

SR
0
 
wilg0005Author Commented:
Nothing at all, except restart the print server because it was frozen.
0
 
sunray_2003Commented:
Interesting..

Thanks

SR
0
 
aspeesCommented:
I have an HP businessjet 1100 and was getting. Win32 error code returned by the print processor: 5 (0x5).  Found out that it was actually being caused by the toolbox monitor.  Removed that piece of work from the print server and was able to print again.  

0
 
Yan_westCommented:
Lol. Awnser almost 6 months later :)
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 6
  • 5
  • 4
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now