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Windows XP Pro : computer freezes when playing video (wmp, asf, etc), using any program: WMP, etc

Posted on 2004-08-09
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Last Modified: 2012-06-21
I just installed Windows XP Professional, added patch 1. When I play a movie (any extension: wmp, asf, etc) and using any program (WMP, etc), after a few seconds into the movie the computer freezes. I have press the reset button to cause the computer to reboot again.

I just got this computer last week. Hardware:

Motherboard:    Intel D865PERL
Processor:        Intel P4 3.0 GHz 800/1 MB CJA
1 GB memory:  2 x DIMM 512MB DDR 400 Advance modules
Video card:      VGA 64MB AGP ATI R700 CJ DDR

Things I've tried:
- Disabled NAV Pro 2004.
- Tried different applications to play the movie.
- Tried playing the movie from different DVD drives and from hard drive.

I use the computer for other tasks like heavy compilation using MS .net 2003 IDE and I don't have any problems. The only problem is while playing the videos.

(I tried to use another topic by I didn't know how).

Thanks,
Renato
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Question by:rpizzorni
3 Comments
 

Accepted Solution

by:
matt2256 earned 500 total points
ID: 11753864
try doin all the windows xp updates, and if u can try to see if u can get a video card thats a lil better than a 64 mb card,  it shouldnt b a problem but it could b the cause of ur computer freezing.  
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Expert Comment

by:SheharyaarSaahil
ID: 11754988
yes i agree with matt to upgrade the video card :)

but just in case,,, if u are going to tell that on this same system u were able to play the movies without problems, then it must be due to either an installed program or a corrupt codec :-?

Have u installed the DivX and VidX codecs,,,,, and what processes are u running at background, have u tried to disable them and then checked for the problem ??
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Author Comment

by:rpizzorni
ID: 11942775
Thanks for the tips. I updagraded the video card to a 128 MB card and so far the computer hasn't locked.

Thanks for your help.

Renato
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