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Remote Desktop Connection has disappeared from Communications menu

michaelnorth
michaelnorth asked
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Last Modified: 2011-10-03
I have Remote Desktop WEB Connection working fine on my machine. But I also want the standard version installed, rather than going through a browser.

But when I go to Start > Programs > Accessories > Communications to start it up, Remote Desktop Connection is not listed. It's gone! Of course, the first thing I did was to make sure it was turned on in the System Properties > Remote dialog. It is.

Thought maybe some critical files might have been deleted, so attempted to install from the Windows system disk under Perform Additional Tasks > Setup Remote Desktop Connection. It coughed up an error message saying that Remote Desktop was already part of the OS and could not be installed.

I just checked another XP machine on the network with identical settings and Remote Desktop Connection pops right up. So, somehow this machine is missing a component or the component is not showing up in the menu for reasons I don't understand. I've read about it on Microsoft's site, other tech sites, and this forum -- it appears to me everything is setup right.

Any ideas on what I can do to restore Remote Desktop?
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