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trying to setup multiple domain OWA access  - acces denied

Posted on 2004-08-09
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Last Modified: 2008-02-01
Hey all,
I have one exchange server hosting multiple domains and would like to have these multiple domain users access owa. When I type the domainname/exchange it prompts for a username and password.  I definitely type domain\username then password.  Can anyone tell me if there is anything else I may be missing.  
Thanks,
Jaeman
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Question by:jaeman999
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6 Comments
 
LVL 7

Expert Comment

by:alshahnaz
ID: 11759359
if there are 2 field then u have to type domain\username and then passw.
if there are 3 feilds then u have to enter Username in first feild then the passw in 2nd feild and the domain in third feild.
check if all serivce in ur exchange server is up and running.
especially chenck IIS
Shahnaz
0
 

Author Comment

by:jaeman999
ID: 11759376
yes i use the two field method for xp but after entering the credentials it returns the prompt :0(
I think I have the domains setup properly and also setup recipient policies for each individual domain any other ideas
Thanks
0
 
LVL 7

Expert Comment

by:alshahnaz
ID: 11759391
HEY
  se the belw site
http://www.cgnet.com/Exchange/owa_ts.htm#checklist
and see "AcessDenied topic"

shahnaz
0
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Author Comment

by:jaeman999
ID: 11759405
I do apologize for not specifying the platforms.  I have a Windows 2000 Server w/ Exchange 2000 Server.
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LVL 7

Accepted Solution

by:
alshahnaz earned 1000 total points
ID: 11759413
okay my last best shot

found in microsoft pss document

·      Symptoms
·      401 Access Denied
·      401 Logon Failed
·      Possible Causes and Resolutions
·      The user name or password is incorrect. Verify that no typographical errors exist and that CAPS LOCK is not pressed.
·      The user name is entered in an incorrect format. For example, if the server is not configured to log on using a UPN, you receive this error if you attempt to log on to Outlook Web Access with an e-mail address.
·      You recently created the user’s account. It takes a few minutes for the account to be properly initialized. To speed up the process, try sending the account a piece of mail or try logging on with an Outlook profile that is serviced by an Exchange server.
·      If you receive a 401 Access Denied error when you go to http://<server>/exchange and a 404 Not Found error when you go to http://<server>/exchange/<user name>, the user you are attempting to authenticate as probably does not have a Simple Mail Transfer Protocol (SMTP) address that matches the SMTP domain set on the properties of the virtual directory in Exchange System Manager. For more information, see Microsoft Knowledge Base article Q293386, “XWEB: Error Message: HTTP/1.0 401 or 404,” at http://go.microsoft.com/fwlink/?LinkId=3052&ID=293386.
·      You may have incorrect NTFS permissions on Davex.dll (or Exprox.dll if this is a front-end server). To be safe, ensure that authenticated users have minimum permissions of read and execute on the %SystemRoot%\system32 and Exchsrv\Bin directories.


Shahnaz
0
 

Author Comment

by:jaeman999
ID: 11759553
I just would like to say "Thank you," you have made it a great experience.
Jaeman
0

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