I am unable to backup the Exchange Information Store. I get the following error
This is Arcserve 2000 and Exchange 2000
E8604 Failed to start backup. (DBNAME=dbaexchis, EC=Backup Agent Error -- (331) "Insufficient privilege. Please check user privileges".)
I have read through the manuals and also online at the following http://esupport.ca.com/premium/dtdata/e8604.asp
I have gone through the procedure outlined here. I have created the dbagent and initialised the mailbox. I have checked that the permissions are set and that the service account is set to dbagent which is a Full Exchange Administrator and the primary group is Domain Admins
It backups up using the same account at bricks level but not on the Information Store.
I have tried backing up using the dbagent account and also using the system Administrator account but both give me the same error.