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How to remove W32.Korgo.W

Symantec unable to remore W32.Korgo.W. I support the laptops in the office and Sysmantec finds W32.Korgo.W on one of my users but is unable to remove it and just quarintines them. I ran Symantec from the safe mode and it has found more than 6000 files and just on the letter G's... If anyone can help I'd appreciate it very much.

DK

SheharyaarSaahil

Hello daniels48 =)

Have u tried the Instructions here >> http://securityresponse.symantec.com/avcenter/venc/data/w32.korgo.w.html

daniels48

ASKER

Thanks but that was what I tried and it ran over night finding 10,000 afected files and was only up to the files with the letter G and was never able todelete any of them but was able to Quaritine them and there were no entries in regedit. It never finishes. It's like the darn thing keep populating itself as to where you can't keep up..

Thanks
Dan

ASKER CERTIFIED SOLUTION

jvuz

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SheharyaarSaahil

Its wierd =|

Can u Download HijackThis v1.98.2, run it, Save the LOG file and Post it here:
http://tools.radiosplace.com/HijackThis.exe

let's see what is really going on ur system :-?

daniels48

ASKER

Jvuz,
Thanks so much about stinger. It ran all night and was able to find and delete all the infected files it created which were well over 15,000. All cleaned and good to go. I want to also thank everyne for their suggestions also and you made me a hero.... Just for a day.. Ha!

DK

jvuz

Is your problem solved? If so, please accept the answer that helped you most or if it were more then 1 answer, you can split the points.

Jvuz

jvuz

Fine by me,

Jvuz

jvuz

Thanx,

Jvuz