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Outlook Web Access OWA does not send email

Posted on 2004-08-10
Medium Priority
Last Modified: 2010-04-19
I have SBS 2003 set up....  When I access OWA it sees my email etc... I'm pulling from a POP 3 account at my ISP.  The problem then is sending... When I reply to a message it goes into my sent mail folder, but it's in limbo somewhere, and it never reaches its destination.  

Is it using Exchange to send the email out?  If so can I get it to send out from my POP account/ISP?

I've tried all kinds of settings and I'm stumped.


Question by:jambrose
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Expert Comment

ID: 11769779
The Pop3 connector in 2k3 SBS is used to download mail from your ISP into Exchange. By default your Exchange server is the outgoing mail server. Some ISP's require you to use their mail server for outgoing mail (Comcast for example). Using your ISP's outgoing mail server has no ill effect on Exchange as far as I know.

Author Comment

ID: 11772798
Problem is outgoing mail never worked, so I had to change each station to POP for mail where our site is hosted.  We have a static IP, and the hosted server is ours as well at a remote location.  I even added our IP as an allowed sender to the hosting server (linux based), and exchange doesn't seem to push out email.

Author Comment

ID: 11773737
Are there any default "windows" settings that I need to uncheck in SMTP so it successfully sends mail to the linux/raq.  Right now I do not have any users in the POP connector, but I want to use SMTP.
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Expert Comment

ID: 11780546
Try this:

Open Exchange system manager, expand servers then your server name then protocols. Right click on SMTP and choose New - Virtual Server. Give it a name (Linux Box, etc) then input the IP of your Linux mail server when asked. Exchange can then use that for outgoing mail. Let me know if it works.

Accepted Solution

cyberexchangemd earned 1500 total points
ID: 11780577
Just checked, not all versions of 2k3 server allow you to input an IP address for SMTP under virtual server. In Exchange System Manager, under connectors, SMTP connector, you can set your Exchange server to forward all outgoing mail to any SMTP server you enter. Just tried it on my server with several outgoing mail servers and it worked every time.

Author Comment

ID: 11786875
Still doesn't work... I tried my mailserver name and the IP address, and nothing shows up on the logs of the mailserver, as if exchange doesn't even make an attempt?

I'm not sure, but what about ETRN settings etc.... I've been messing around with that, and it's set at do not send any settings....

Any other Ideas?  Maybe a user setting?  

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