richard_west
asked on
Can administrator activate an 'out of office' assitant for a user?
I would like to know if it is possible for an administrator to activiate, and configure and Out of Office assitant for a user?
For example, if someone calls in sick to work one day, we need to have a message sent to people and configure a rule to forward all incoming mail to another user who would be covering to absent employee. All of this is setup in the Out of Office assitant menu on the local systems Outlook.
Right now I have to reset the user's password, goto to their workstation, login, launch outlook and set everything from there. I looking for a way of preforming this from an administration console (System Manager, ADUG, etc).
Any suggestions?
For example, if someone calls in sick to work one day, we need to have a message sent to people and configure a rule to forward all incoming mail to another user who would be covering to absent employee. All of this is setup in the Out of Office assitant menu on the local systems Outlook.
Right now I have to reset the user's password, goto to their workstation, login, launch outlook and set everything from there. I looking for a way of preforming this from an administration console (System Manager, ADUG, etc).
Any suggestions?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
sorry simon slow typing again!!
ASKER
OK -- I have added myself to "full access to mailbox" under the permissions.
I can go though OWA and turn on the the out of office mesage, however I do not see where I can activate, or adjust a forwarding rule here. So that leaves me with the option of doing this from my Outlook client.
I have added the users mailbox to my Outlook Exchange options, under the advanced tab. And I now see the users Mailbox under my folders list. I can expanded it and see all of there folders, etc. However I do not understand how use the Out of Office Assitant to adjust the setting for THIS mailbox, and not my own mailbox. Can you please explain that a bit more?
Thanks!
I can go though OWA and turn on the the out of office mesage, however I do not see where I can activate, or adjust a forwarding rule here. So that leaves me with the option of doing this from my Outlook client.
I have added the users mailbox to my Outlook Exchange options, under the advanced tab. And I now see the users Mailbox under my folders list. I can expanded it and see all of there folders, etc. However I do not understand how use the Out of Office Assitant to adjust the setting for THIS mailbox, and not my own mailbox. Can you please explain that a bit more?
Thanks!
What you need to do is create a new profile in Outlook. Set your Outlook to prompt which profile to use. It needs to be the primary account - not just an account added to your existing profile.
Simon.
Simon.
Create a new profile and use the new one to change other peoples out of office.. sorry I did not explain that ...just explained the rule bit
ASKER
Ah ok -- that is working now -- thanks.
One question thought. When I open Outlook using the other users profile it appears that Outlook is creating an local copy of the users folders on my system - I guess for offline use. Is there something I can do to prevent this happening? This will eat of my system after any period of use :-)
One question thought. When I open Outlook using the other users profile it appears that Outlook is creating an local copy of the users folders on my system - I guess for offline use. Is there something I can do to prevent this happening? This will eat of my system after any period of use :-)
which version of outlook?
ASKER
Also, is there anyway I can allow this type of out of office setup through delegation to other users? In other words if there is a team member that usually covers for someone when a person is out, could I somehow allow that other "normal" user the ability to setup the out of office assistant for the co-worker?
I not trying to make thing really complicated, I'm just looking fora solution that might not require the administrator to handle these types of situations....
I not trying to make thing really complicated, I'm just looking fora solution that might not require the administrator to handle these types of situations....
ASKER
Microtek -- Outlook 2003 on my machine (Administrator).
Outlook XP on normal users (soon to be 2003)
Outlook XP on normal users (soon to be 2003)
ASKER
Running on Exchange 2003 in case that changes anything.....
caching is on then ... under the profile you will see use cached version... untick...
The way that I do it is to give myself full mailbox access. I then adjust an Outlook profile I have on my machine to login to that account as the primary account. Once the message has been set close Outlook and remove my permissions. Means I don't need to reset the user password to gain access.
Simon.