Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Veritas Backup exec 9.1 reporting corrupt Outlook PST file

Posted on 2004-08-11
11
Medium Priority
?
761 Views
Last Modified: 2013-12-01
I recently setup a Windows 2003 Server with backup Exec 9.1 and everytime the backup runs I get a status of failed. The error reported is that a Outlook PST file is corrupt. Now I see this with 4 PST files. Now the users are not reporting any problems with the mail file. What could be the problem here and what can I do to fix it.
0
Comment
Question by:Djrobluv
11 Comments
 
LVL 15

Expert Comment

by:Cyber-Dude
ID: 11774099
Try to shut down the Exchange Server (or any Outllok application - if you remotely backup PST files).

Cyber
0
 

Author Comment

by:Djrobluv
ID: 11774197
No exchange Server running. Email is collected from ISP with Outlook Client and PST file is stored on the users Home Network drive just in case they lose their hard drive. Everyone logs out of Outlook every night before going home.
0
 
LVL 6

Expert Comment

by:JRaster
ID: 11774448
If they have outlook 2003, they may not be really closing outlook.  Might have them try loging off thier system and see if you still get backup errors.
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 

Author Comment

by:Djrobluv
ID: 11774479
These users in question totally log off and shutdown before they leave at night....
0
 
LVL 6

Expert Comment

by:JRaster
ID: 11774760
Does backupexec have full administrative rights to the PST files?
0
 

Author Comment

by:Djrobluv
ID: 11774790
It should I'm using the administrators user id when running the backup. We have about 25 users and of which 4 users are having the corruption issue. So I would say yes backup exec has administrative rights..
0
 
LVL 6

Expert Comment

by:JRaster
ID: 11774836
Not sure if this means much, but are the PST files on a server with the remote agent installed, or is backupexec connecting via user defined shares?
0
 

Author Comment

by:Djrobluv
ID: 11774853
The PST files exist on our 2003 Server in the Users Home Drive. Backexec is installed on this server.
0
 
LVL 6

Accepted Solution

by:
JRaster earned 750 total points
ID: 11774925
0
 
LVL 2

Expert Comment

by:AndyJG247
ID: 11819567
I would say its worth re-checking the permissions on the pst files themselves - as suggested by JRaster.  The user might have changed the permission on the file so only their account has access.
0
 
LVL 1

Expert Comment

by:OpTiCz
ID: 13698299
Looks like this thread is old, but I had the same problem. Since the PST is open it cannot be backed up. You can edit the registry on the media servers though to not fail when it encounters open pst or ost files.
http://seer.support.veritas.com/docs/193940.htm
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Make the most of your online learning experience.
Windows Server 2003 introduced persistent Volume Shadow Copies and made 2003 a must-do upgrade.  Since then, it's been a must-implement feature for all servers doing any kind of file sharing.
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…

963 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question