Veritas Backup exec 9.1 reporting corrupt Outlook PST file

I recently setup a Windows 2003 Server with backup Exec 9.1 and everytime the backup runs I get a status of failed. The error reported is that a Outlook PST file is corrupt. Now I see this with 4 PST files. Now the users are not reporting any problems with the mail file. What could be the problem here and what can I do to fix it.
DjrobluvAsked:
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Cyber-DudeCommented:
Try to shut down the Exchange Server (or any Outllok application - if you remotely backup PST files).

Cyber
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DjrobluvAuthor Commented:
No exchange Server running. Email is collected from ISP with Outlook Client and PST file is stored on the users Home Network drive just in case they lose their hard drive. Everyone logs out of Outlook every night before going home.
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JRasterCommented:
If they have outlook 2003, they may not be really closing outlook.  Might have them try loging off thier system and see if you still get backup errors.
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DjrobluvAuthor Commented:
These users in question totally log off and shutdown before they leave at night....
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JRasterCommented:
Does backupexec have full administrative rights to the PST files?
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DjrobluvAuthor Commented:
It should I'm using the administrators user id when running the backup. We have about 25 users and of which 4 users are having the corruption issue. So I would say yes backup exec has administrative rights..
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JRasterCommented:
Not sure if this means much, but are the PST files on a server with the remote agent installed, or is backupexec connecting via user defined shares?
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DjrobluvAuthor Commented:
The PST files exist on our 2003 Server in the Users Home Drive. Backexec is installed on this server.
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AndyJG247Commented:
I would say its worth re-checking the permissions on the pst files themselves - as suggested by JRaster.  The user might have changed the permission on the file so only their account has access.
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OpTiCzCommented:
Looks like this thread is old, but I had the same problem. Since the PST is open it cannot be backed up. You can edit the registry on the media servers though to not fail when it encounters open pst or ost files.
http://seer.support.veritas.com/docs/193940.htm
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