Solved

Outlook always working offline

Posted on 2004-08-11
4
1,053 Views
Last Modified: 2012-04-02
Hello.

We are using Outlook 2003 with an Exchange 5.5 back-end.  I have an issue with a laptop that always thinks its offline and will not connect to the exchange server unless you use "Send/Recieve".  When you use this, new mail is downloaded/sent and then outlook goes offline.  This is an annoying problem as there is a definate network connection and none of the settings (controlling connection state) have fixed it.  I cannot create a new profile as when i enter the server name and mailbox alias it gives me the error "Outlook could not log on. Check to make sure you are connected to the network and are using the proper server and mailbox name.  The connection to the Microsoft Exchange Server is unavailable.  Outlook must be online or connected to complete this action"  I have checked the server name and even used the IP address, the mailbox is definatly correct.  There is a 100MB LAN connection.

Any sugestions would be greatly recieved.
0
Comment
Question by:euskills
4 Comments
 
LVL 8

Expert Comment

by:jessnjeff
ID: 11774102
What are your Send/Receive settings?  Otherwise is the connection to the network working normally?
0
 
LVL 17

Accepted Solution

by:
Karen Falandays earned 500 total points
ID: 12440569
Hi euskills, does the problem remain? It sounds like a synch issue, especially if you use palm or blackberry. Go to tools, options, mail delivery tab to see what is setup for auto synch. Now go to tools, dial up connections and make sure that it is set to Lan
Best of luck
Karen
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Archiving O365 / Outlook 2013 4 33
Blank messages in outbox outlook 2016 appearing 8 87
exchange 2013 4 43
Cannot connect to outlook 2013 from outside of LAN 1 19
Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
Outlook Free & Paid Tools
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now