We have Quickbooks Basic 2004 installed on 3 machines and they use the same data file on a fourth machine. Machines are WIN XP and 2000. What happens is that someone will try and open the data file but QB's will say it is being used. We will check the computers to see if this is true and it is not. We have checked the running programs by using alt-cntl-del and found that QB's is not listed. To solve the problem, we have to reboot the machine that accessed the data file last and when rebooting you can see a window that pops up saying that it is closing QB's even though we couldn't see it before using alt-cntl-del.
Is there a way of stopping this so all users can freely use the data file?
If can't do above, is there a way to go to the machine and shut down QB's without rebooting? Again, the program isn't running when this occurs and does not appear in the list of active programs when using alt-cntl-del.
any input appreciated.