Solved

Can't run install

Posted on 2004-08-11
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Last Modified: 2008-01-09
When installing some software recently, I get the following message:
"The installer has encountered an unexpected error installing this package. The cause may indicate a problem with this package. The error code is 2753".

I am installing the Microsoft iSCSI Software Initiator Version 1.05a. The install file is initiator-x86fre-1.05a.msi.

I am wondering if one of the install files is damaged or deleted. Does anyone know what Microsoft files are required for this type of install?
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Question by:ESQuicksall
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by:sunray_2003
ID: 11776112
May be something wrong with windows installer
Download the one for 2000 here http://www.softwarepatch.com/windows/wininstallnt.html
and restart the machine and check if you can install the softwares

SR
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by:ESQuicksall
ID: 11779722
Is there an XP version of Windows Installer? I hate to load the 2000 version that may have limited capability on XP.
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Author Comment

by:ESQuicksall
ID: 11795495
I did a system restore and I found that I had two copies of Microsoft Initiator installed. Both were version 1.04a. I was able to remove the first copy but not the second. The reason I couldn't uninstall the 2nd was because when I uninstalled the 1st, it removed a file required for the uninstall.

So I ran the repare option to repare the 2nd 1.04a (which was now the only one left). After that, I was able to remove 1.04a. Now I am able to install 1.05a.

Thanks for your input.
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modulo earned 0 total points
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modulo
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