I am the network administrator for a Health Care facility that has multiple locations spread through Florida, Penn, Michigan and Ohio. We are currently having a problem with are traveling users not being able to have the latest contacts/address book because they don’t connect to the local domain. They all use the MS Outlook 2000 or XP client and connect via POP3.
Our corporate office is located in Ohio and all of our traveling users live in Florida. At are corporate office we have Exchange 2000 on Windows 2000 with AD. In order for our laptop remote users to get contacts/address book updates I have to export the file from exchange, e-mail it to them, and explain to them how to import it. However, this only gets done once every so many months. So our problem is, none of our remote users ever have an updated contacts list because of all of the over head and maintenance.
Question: How can we enable our remote users to be able to obtain the most current contacts list/address book automatically without myself having to export the file and sending it to them? Is there anyway that these remote users can obtain this list themselves and have it automatically update their client with the latest and greatest contacts? Note: We don’t want any or very little user interaction for this to take place.
Note: We have tried to enable LDAP however, we were unsuccessful, Microsoft.com stated that the default SMTP virtual server should show up under IIS and it wasn’t their. Therefore I couldn’t enable LDAP routing.
If anybody could please shine some light on this subject and give me specific details (step by step) on how to resolve this issue it would be greatly appreciated.