Solved

Blue Screen

Posted on 2004-08-11
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Last Modified: 2012-06-27
Hi;
I`m using XP 2002 home edition, first, it started as going back to the black screen in the middle of work with a message like <windows root>\system32\hal.dll is missing or corrupt, install a copy of the file, and I did it, then it messed up so bad at the next restart. I hardly managed system recovery..Today when I started my computer in the morning my, the black screen message appeared again with a message "<windows root>\system32\ntoskrnl.exe, is missing or corrupt, install a copy of file", after hitting enter key, it kept starting the PC normally, but during the windows update, the PC went on blue screen with with a message below. Before doing anything, I just wanted to consult you, may be you know the secret trick...
Here `s the whole verbatim.

"A problem has been detected and windows has been shut down to prevent damage to your computer.
KERNEL_DATA_INPAGE_ERROR
If this is the first time you've seen this stop error screen, restart your computer; if this screen appears again, follow these steps:
Check to make sure any new hardware of software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows update you might need. If problem continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer to select Advanced Startup Options, then select Safe Mode.
Technical Information:

STOP: 0x0000007A (0xC0201708, 0x000009C, 0x805C2801, 0x0D62F860)

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance."

Ok, I hope it all makes to you, I appreciate your help, otherwise I`ve already ordered a
giant Sledgehammer" from Home depot to slam it down with all I got man...
thanks, God Bless


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Question by:edeita2
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LucF earned 125 total points
ID: 11778451
Hi edeita2,

Please see for some general information about this error the following page:

0x0000007A: KERNEL_DATA_INPAGE_ERROR
http://www.aumha.org/win5/kbestop.php#0x7a

Most likely you're having a dying harddisk, please check it for errors:
Maxtor/Quantum (Fireball) http://www.maxtor.com/en/support/products/index.htm
Western Digital http://support.wdc.com/download/
Samsung http://www.samsungelectronics.com/hdd/support/utilities/utilities_index.html
Seagate http://www.seagate.com/support/seatools/index.html
IBM/Hitachi http://www.hgst.com/hdd/support/download.htm#DFT
fujitsu/Siemens http://www.fcpa.fujitsu.com/download/hard-drives/#diagnostic

Greetings,

LucF
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