[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Diagnostic-Code: smtp; Permanent Failure: Other address status

Posted on 2004-08-11
6
Medium Priority
?
1,112 Views
Last Modified: 2012-08-14
I began getting this  message when I send an E mail from work to my home E mail account.

What is causing this?
0
Comment
Question by:jseverson
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
6 Comments
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 2000 total points
ID: 11779311
What ISP do you have at work ?

Have you tried to recreate the email account (just by deleting it and creating it again ) and checked if that would solve the issue ?

It looks to me that your ISP is blocking email to may that specific email account.

Are you able to send emails to any other email address fine ?

Once you create an account in outlook , go to the properties of that account
like in outlook
Tools --> email accounts --> view or change existing email account
click on the account and press change and then More settings
go to outgoing server tab
and check " my outgoing server requires authentication"

press OK and comeout..

now try sending email. check to see if you get the same error

0
 

Author Comment

by:jseverson
ID: 11779347
I have  Outlook 2000 on my work PC.   I work for a major financial services company.

I am able to send to all other E mail addresses without any problem.

Are you saying my company has blocked me from sending to my home address?  

I am not able to find a memu tree to change existing E mail accounts
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 11779362
what email account you have at home that you are using ?

Can you send email from any other network computer in your office to home ?

oh i forgot to ask you what version of outlook you had ?

This is how you need to go in outlook 2000 to check that outgoing server requires authentication
http://support.earthlink.net/mu/1/psc/img/walkthroughs/windows_9x_nt/email/outlook_2000/2230.psc.html
SR
0
 

Author Comment

by:jseverson
ID: 11779632
Have not  tried sending E mail from another network computer to home..good idea, will try in AM

Outlook 2000 SP-3  9.0.0.6627

The general tab for the Microsoft Exchange Server does not have a box  for  server authentication

Thx

0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
By default Outlook 2016 displays only one time zone in the Calendar. The following article explains how to display two time zones in one calendar view.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question