Solved

Symantec Live Update Error – LU1814:  LiveUpdate could not retrieve update list.

Posted on 2004-08-11
2
35,789 Views
Last Modified: 2012-05-05
I am running NortonSystemWorks on two a notebook running XP.  The machine consistently gets the above error message when running LiveUpdate. I am unable to update my virus definitions.  I have uninstalled and reinstalled the package, which did not help and in fact made matters worse as now the only virus definitions I have going are the ones out of the box.  The software worked fine for a couple of months after I bought it, so I suspect this is related to an one of several upgrades I did to XP and to IE.  Can anyone get me around this?

Peter073
0
Comment
Question by:Peter073
2 Comments
 
LVL 65

Accepted Solution

by:
SheharyaarSaahil earned 250 total points
ID: 11779644
Hello Peter073 =)

Error: "LU1814: LiveUpdate could not retrieve the update list"
http://service1.symantec.com/SUPPORT/sharedtech.nsf/pfdocs/2002082616293813
0
 

Author Comment

by:Peter073
ID: 11802368
This was correctly identified as a virus, but after following the instructions on the Symantec page, I discovered that I had three of them and they worked in cooperation to negate the Symantec solution and in fact made things so bad that I had to scratch both machines.  Good ID on the virus though,

Peter
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Some site administrators might be considering how to filter incoming traffic to a site by identifying the domains or networks of the traffic source, in the same way that a spam filter does on an email server, such as blocking all emails sent from th…
Have you ever tried to find someone you know on Facebook and searched to find more than one result with the same picture? Perhaps someone you know has told you that they have a 'facebook stalker' or someone who is 'posing as them' online and ta…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

740 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question