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Playback Disabled Within Sound & Audio Devices withing XP Pro

Hi Everyone:

        I am interested in helping a friend with what appears to be a minor audio problem.  Basically, he is using Cam Frog software in conjunction with a microphone which connects to his cam which interfaces with the pc via USB.  Unfortunately, there appears to be problems with the audio settings.  Specifically, when he opens up Control Panel and goes to Sound & Audio Devices, then, Audio, then, Sound Recording, then, Volume, then, Options, then, Properties, the following settings are displayed:  Playback: Disabled... Recording... Enabled...Other ... Disabled.  At this point, we are trying to get Playback enabled.  Should updating the audio drivers take care of this problem?

         Any review and attention to this post will be appreciated.  

         Thank you

         George
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Hi There:

        Thanks so much for the followups.  I have the latest drivers for the web cam.  I do not believe I have the latest drivers for the onboard audio.  However, XP did load its native drivers for the onboard audio, but, sometimes I realize an update in drivers still may need to be warranted.  

         With regards to the specifications of the audio, it is as follows:  VIA AC'97 AUDIO CONTROLLER [H]

         If more information is needed, please feel free to let me know.

        Thanks again.

       George
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Hi There:

        I just heard from my friend regarding his mic problem associated with CamFrog.  This situation is now resolved.  He took the link provided to the FAQ of the CamFrog website.  Using the information provided by the FAQ page, he was able to find a setting within the CamFrog software which was unchecked for mic functions.  Once he checked it, the mic began working within the program.  The link with FAQ for CamFrog is http://camfrog.com/faq.phtml.  With this in mind, apparently this problem was caused by CamFrog being misconfigured.  

       Thanks again for the ideas and suggestions.  It certainly proved instrumental in solving this problem.  

        George