All received eMails showing with attachments

Posted on 2004-08-11
Medium Priority
Last Modified: 2011-08-18
Hi all,

One of my clients has reported a problem that's got me stumped. She's reporting that almost every eMail she receives has *.TXT attachment. She was "brave enough" to open one of these and discovered that it simply contained (a copy of?) the email text.

The situation may have arisen after Hubby "did some fiddling around"

As far as I know the Client is Outlook 2000 (could be a version out either way).

She's fastidious about Critical Updates and Virus Scanners - I seriously doubt it would be due to a virus or anything malicious.

Anyone got any ideas?

Many thanks!

Question by:The_Maverick
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LVL 33

Accepted Solution

sajuks earned 1500 total points
ID: 11780891
LVL 49

Expert Comment

ID: 11781027

Check this paq  http:Q_20036311.html

LVL 13

Expert Comment

ID: 11782850
one thing you may want to check is:

Tools --> Options --> Preferences Tab --> Email Options.

There is a section called "On replies and forwards"

The two dropdowns in that section both have the option of: "Attach original message".  I understand that (s)he is receiving, not sending the attachments, but looking in this area may help.  (also could be that others have that setting on and it has nothing to do with your user).
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.


Author Comment

ID: 11790373
Thanks all - machine was restarted - problem persisted - then went away. Weird.
LVL 33

Expert Comment

ID: 11790399
Thanks for the points and grade

Author Comment

ID: 11790404
You're welcome :) - it didn't quite solve it, but at least it pointed me to somewhere where I could confirm it was a known problem, and had also gone away all by itself!


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