Everytime I use IE or Outlook on Windows XP I eventually must end the process because it is not responding. The only way I can use the applications which run on Windows XP, is by opening Internet Options in the control panel and delete temporary internet files. When I attempt to delete the temporary internet files I get the following error:
An exception occurred while trying to run "shell32.dll, Control_RunDLL "C:\Windows\System32\inetcpl.cpl", Internet Options
After saying ok to this error I can use IE and Outlook again. I have tried re-installing Outlook and IE, but still no success. I scan my pc using Symantec Anti-Virus and my computer is clean.
I uninstall my Yahoo! Messenger and that didn't remove the problem. I renamed inetcpl.cpl and re-installed the file and still the same problem. Any ideas?