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Queue build up in my Information Store on Send Queue

Posted on 2004-08-12
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Last Modified: 2011-09-20
Hi,


I am using a 3rd party product called Spotlight on Exchange alongside with Exchange 2003 to identify problems graphically before then are appeared on the Exchnange system.  Howver I have noticed a  problem concerning the Information store on Exchange.

I have a build up of 6 messages, which don't seem to send, when I look under the First Storage Group, Public Folder Store (Exchangevs1), it tells me that there is 6 messages waiting to be sent to external addresses.

However using Exchange 2003, I cannot identify where you see the same problem.   I am not too sure how to force this queue or delete the queue.  

This is started to get alarming, is this something I should worry about or not?


Can someone please help me as this is a matter of urgency?

Thank you

Kind Regards
Ajay
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Question by:AJAY_MASSON
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newimagent earned 500 total points
ID: 11785597
If the messages are in your exchange server queue, you can let them sit there until they time out. I think the default is two days. It will attempt to resend the mail periodically. If you don't recognize the recipient and just want to delete the messages in queue right click the domain name(s) with those 6 messages that are pending and click find messages. In the new window click find and the list of emails will show up at the bottom of that window. You can right click them and delete them with or without ndr. with ndr should send an email message to the sender saying the email didn't make it. Take care to not delete other mail that is not stuck in queue.
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by:AJAY_MASSON
ID: 11793919
This queue seems to increase everyday, but never lower than six in the queue, however this queue is not being displyedyed under Exchange. Path:- First Administration Group, Servers, Exchangevs1, Queues.

According to my Exchange Monitoring tool, (Spotlight), the queue is being identified in the Send Queue in the Information Store.  This Information Store is allocated under First Storage Group, under Public Folder Store (Exchangevs1).  

when I go to Exchange and look under, First Administration Group, Servers, Exchangevs1, First Storage Group, Public Folder Store (Exchangevs1):-  I see the following folders:-

Logons
Public Folder Instances
Public Folders
Replication Stautus
Full-Text Indexing


Please tell me how I can delete or even see where this queue is?

This is matter of urgency now, any help would be most appreciated?

Thanks
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Expert Comment

by:Silver_Bullets
ID: 21758564
We are Experiencing the exact same problem as described above.
Hi,
I am using a 3rd party product called Spotlight on Exchange alongside with Exchange 2003 to identify problems graphically before then are appeared on the Exchnange system.  Howver I have noticed a  problem concerning the Information store on Exchange.
I have a build up of 6 messages, which don't seem to send, when I look under the First Storage Group, Public Folder Store (Exchangevs1), it tells me that there is 180 messages waiting to be sent to external addresses.
However using Exchange 2003, I cannot identify where you see the same problem.   I am not too sure how to force this queue or delete the queue.

Also This queue seems to increase everyday, but never lower than six in the queue, however this queue is not being displyedyed under Exchange. Path:- First Administration Group, Servers, Exchangevs1, Queues.
According to my Exchange Monitoring tool, (Spotlight), the queue is being identified in the Send Queue in the Information Store.  This Information Store is allocated under First Storage Group, under Public Folder Store (Exchangevs1).
Please tell me how I can delete or even see where this queue is?

Thanks
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Expert Comment

by:SchalkVermeulen
ID: 32866885
I have the same issue. I have 40 mails in the queue. Any ideas?
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