HP Pavilion XT938 will not boot beyond initial blue HP screen

Posted on 2004-08-13
Medium Priority
Last Modified: 2008-01-09
This HP Pavilion XT938 (a7v-vm mainboard) will not boot beyond the initial blue HP screen. It will not boot from floppy, and it will not enter BIOS setup. This happened after an attempt to repair Internet Explorer. I ran "sfc /scannow". Another user rebooted the machine before I saw the results, and that's when we started getting the freeze at the blue screen. My first thought was to clear the CMOS, but I can't find any documentation about doing that on the a7v-vm mainboard, and HP has not helped. Any ideas would be appreciated.
Question by:bob32256
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LVL 11

Accepted Solution

DoTheDEW335 earned 2000 total points
ID: 11793272
unplug the power from the back, open the case and pull out the CMOS battery , leave it out for 20 min.
LVL 11

Assisted Solution

DoTheDEW335 earned 2000 total points
ID: 11793303
also did you check for the clear cmos jumper? usually next to the coin battery (CMOS)

Author Comment

ID: 11797816
Great job! Thanks to both! We're up and running.

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