Solved

HP Pavilion XT938 will not boot beyond initial blue HP screen

Posted on 2004-08-13
3
737 Views
Last Modified: 2008-01-09
This HP Pavilion XT938 (a7v-vm mainboard) will not boot beyond the initial blue HP screen. It will not boot from floppy, and it will not enter BIOS setup. This happened after an attempt to repair Internet Explorer. I ran "sfc /scannow". Another user rebooted the machine before I saw the results, and that's when we started getting the freeze at the blue screen. My first thought was to clear the CMOS, but I can't find any documentation about doing that on the a7v-vm mainboard, and HP has not helped. Any ideas would be appreciated.
0
Comment
Question by:bob32256
  • 2
3 Comments
 
LVL 11

Accepted Solution

by:
DoTheDEW335 earned 500 total points
ID: 11793272
unplug the power from the back, open the case and pull out the CMOS battery , leave it out for 20 min.
0
 
LVL 11

Assisted Solution

by:DoTheDEW335
DoTheDEW335 earned 500 total points
ID: 11793303
also did you check for the clear cmos jumper? usually next to the coin battery (CMOS)
0
 
LVL 1

Author Comment

by:bob32256
ID: 11797816
Great job! Thanks to both! We're up and running.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
desktop authority 4 39
PC Build 11 136
Windows 10 Graphic issue 12 80
Windows 10 boot issue 35 54
Like many organizations, your foray into cloud computing may have started with an ancillary or security service, like email spam and virus protection. For some, the first or second step into the cloud was moving email off-premise. For others, a clou…
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
Video by: Mark
This lesson goes over how to construct ordered and unordered lists and how to create hyperlinks.

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now