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# Explorer window opens at logon in directory \program files\common\bin - Windvd issue

Posted on 2004-08-13
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If you change WINDVD 4 installation directory from default C:\Program Files\InterVideo\WinDVD4 to a sub-directory of C:\Program Files\ (i.e. C:\Program Files\WinDVD4) you may have one or several instances of Windows Explorer which open at logon, in directory C:\Program Files\Common\Bin.

This is because WinnDVD 4 installation (I have not checked for other versions) creates a directory C:\Program Files\InterVideo\Common. If you change installation directory as per example above, then the common\ and common\bin\ directories are created in C:\Program Files\
Then you have in program files C:\Program Files\Common Files\ and C:\Program Files\Common\.

This creates a mess when Windows launches the applications listed in the registry in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run or HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run if any of these applications are located in C:\Program Files\Common Files\
This occurs for example for Norton Firewall which creates a Key SSC_UserPrompt = C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe

There are two workarounds :
1 - Completely uninstall Windvd 4 and reinstall to default directory
2 - Replace \Program Files\ with \Common~1\ in registry keys values i.e SSC_UserPrompt = C:\Program Files\Common~1\Symantec Shared\Security Center\UsrPrmpt.exe

As a matter of fact Explorer Opens in  C:\Program Files\Common\  directory because it fails to find the application. Using Common~1 solves the problem.
However, my suggestion is to use workaround 1 !
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Question by:jldoat
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turn123 earned 0 total points
ID: 11803854
To all concerned:

jldoat has requested that their points be returned and this question stored in our database for its potential value to others. It appears as though no one is disputing that request, so it has been granted. I have reduced the points from 50 to zero.

Thank you.
turn123,
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Expert Comment

ID: 12549145
I have WinDVD4 not installed (also can't remeber that I've had)
I now completely reinstalled Norton Systemworks --> did not help
I completly reinstalled (upgraded) Win XP +SP@ --> did not help

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LVL 11

Expert Comment

ID: 12553630
gorefest,

You need to ask a new question so the experts will see it :-).

Turn123
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