Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

I cannot access MS-Crm Through a web browser

Posted on 2004-08-13
4
Medium Priority
?
307 Views
Last Modified: 2010-05-18
Hi all...

I have MS-Crm running on my 2003 sbs. All my users can access the crm site. we go(http://servername:8080)
one of my users cannot access the crm site. what is happening is when he goes into the browser and types in the crm location...it closes out the browser. i am using internet explorer 6. any idea why this happens?
0
Comment
Question by:jvu1275
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 4

Expert Comment

by:anon1m0us
ID: 11793426
Please verify that there are no Yahoo or Google Pop Blockers. I have seen this happen before because of that
0
 
LVL 4

Accepted Solution

by:
anon1m0us earned 2000 total points
ID: 11793440
Alternatively you could change the value of ‘Launch in app mode' to 'OFF’ in the web.config file which is located at the root of the wwwroot directory at the IIS.

This option determines whether or not MS CRM should be loaded in a browser window that does not have address, tool and menu bars. The default setting is “ON” only showing the application and not the browser, however this causes the application to be regarded as a popup and gets blocked by the blocking features of the Yahoo and Google bars.

Turning the value to “OFF” will show a browser window around the application, but allows it to work fine with the Google bar.
0
 
LVL 4

Expert Comment

by:anon1m0us
ID: 11793465
In case you are wondering why must you disable this tool? Because Microsoft CRM uses the Window.open command in the Default.aspx file, and pop-up blockers effectively block this command.
0
 

Expert Comment

by:oldskool75
ID: 12607060
I don't know if you are still having this problem but I was having the same issue when I would login in remotely.  I solved it by typing http://Servername.com/loader.aspx  instead of http://Servername.com and the username and password box will display and then gives access.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For many of us, the  holiday season kindles the natural urge to give back to our friends, family members and communities. While it's easy for friends to notice the impact of such deeds, understanding the contributions of businesses and enterprises i…
This article is in regards to the Cisco QSFP-4SFP10G-CU1M cables, which are designed to uplink/downlink 40GB ports to 10GB SFP ports. I recently experienced this and found very little configuration documentation on how these are supposed to be confi…
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…

661 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question