Solved

Microsoft Exchange offline address book - 0X8004010F

Posted on 2004-08-13
5
3,234 Views
Last Modified: 2013-11-15

Hello,

I have an Exchange Server 2000 sp 3, now the problem I am having is that one of my users keeps getting this error message:-

09:47:44 Synchronizing Mailbox 'Thomas Henn'
09:47:44 Synchronizing Hierarchy
09:47:44 Synchronizing Favorites
09:47:44 Synchronizing Folder 'Inbox'
09:49:31          271 item(s) added to offline folder
09:49:31 Error synchronizing folder
09:49:31              [80004004-3EE-0-550]
09:49:31              Unknown Error.
09:49:31              Microsoft Exchange Server Information Store
09:49:31              For more information on this failure, click the URL below:
09:49:31              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004004-3ee-0-550
09:49:31 Synchronizing Folder 'Outbox'
09:49:31 Synchronizing Folder 'Sent Items'
09:50:38          256 item(s) added to offline folder
09:50:38 Canceled
09:50:39 Microsoft Exchange offline address book
09:50:39       0X8004010F


Nobody else within the company is getting this error message, so I dont know how to fix it, can anyone help ??

The only thing I have tried is the delete his OST file but I still get the same problem.

Kind Regards

Stravze
0
Comment
Question by:stravze
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 3

Expert Comment

by:bgoins
ID: 11793888
I would try this first on the Exchange server:

Exchange System Manager:
Goto Recipients->Offline Address Lists->Default Offline Address list, right click and select rebuild.

Good Luck!

B
0
 
LVL 26

Accepted Solution

by:
Vahik earned 500 total points
ID: 11793898
maybe u have a corrupted email in his mailbox.pst his mailbox then delete it and recreate it(use exmerge it will take out corrupted emails automatically).
0
 
LVL 104

Expert Comment

by:Sembee
ID: 11794071
I will go with Vahik - this isn't a problem with the address book - rather a problem with an email message.

Simon.
0
 
LVL 3

Expert Comment

by:bgoins
ID: 11794162
I would too but might as well start with something simple,  I have seen this many times on other forums and this fixes the problem a lot.

B
0
 
LVL 12

Expert Comment

by:BNettles73
ID: 11794196

If it were happening on all clients then http://support.microsoft.com/?kbid=867506

however, since it is only happening on one client ... I agree with Vahik and Sembee -

I'd try to blow out the Outlook profile - Remove the OST, Remove the OAB files (..\Local Settings\Application Data\Microsoft\Outlook) and then recreate the Profile, Set the client to work offline and OAB.
0

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This article was originally published on Monitis Blog, you can check it here . If you have responsibility for software in production, I bet you’d like to know more about it. I don’t mean that you’d like an extra peek into the bowels of the sourc…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question