Solved

Microsoft Exchange offline address book - 0X8004010F

Posted on 2004-08-13
5
3,228 Views
Last Modified: 2013-11-15

Hello,

I have an Exchange Server 2000 sp 3, now the problem I am having is that one of my users keeps getting this error message:-

09:47:44 Synchronizing Mailbox 'Thomas Henn'
09:47:44 Synchronizing Hierarchy
09:47:44 Synchronizing Favorites
09:47:44 Synchronizing Folder 'Inbox'
09:49:31          271 item(s) added to offline folder
09:49:31 Error synchronizing folder
09:49:31              [80004004-3EE-0-550]
09:49:31              Unknown Error.
09:49:31              Microsoft Exchange Server Information Store
09:49:31              For more information on this failure, click the URL below:
09:49:31              http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80004004-3ee-0-550
09:49:31 Synchronizing Folder 'Outbox'
09:49:31 Synchronizing Folder 'Sent Items'
09:50:38          256 item(s) added to offline folder
09:50:38 Canceled
09:50:39 Microsoft Exchange offline address book
09:50:39       0X8004010F


Nobody else within the company is getting this error message, so I dont know how to fix it, can anyone help ??

The only thing I have tried is the delete his OST file but I still get the same problem.

Kind Regards

Stravze
0
Comment
Question by:stravze
5 Comments
 
LVL 3

Expert Comment

by:bgoins
ID: 11793888
I would try this first on the Exchange server:

Exchange System Manager:
Goto Recipients->Offline Address Lists->Default Offline Address list, right click and select rebuild.

Good Luck!

B
0
 
LVL 26

Accepted Solution

by:
Vahik earned 500 total points
ID: 11793898
maybe u have a corrupted email in his mailbox.pst his mailbox then delete it and recreate it(use exmerge it will take out corrupted emails automatically).
0
 
LVL 104

Expert Comment

by:Sembee
ID: 11794071
I will go with Vahik - this isn't a problem with the address book - rather a problem with an email message.

Simon.
0
 
LVL 3

Expert Comment

by:bgoins
ID: 11794162
I would too but might as well start with something simple,  I have seen this many times on other forums and this fixes the problem a lot.

B
0
 
LVL 12

Expert Comment

by:BNettles73
ID: 11794196

If it were happening on all clients then http://support.microsoft.com/?kbid=867506

however, since it is only happening on one client ... I agree with Vahik and Sembee -

I'd try to blow out the Outlook profile - Remove the OST, Remove the OAB files (..\Local Settings\Application Data\Microsoft\Outlook) and then recreate the Profile, Set the client to work offline and OAB.
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
Developer portfolios can be a bit of an enigma—how do you present yourself to employers without burying them in lines of code?  A modern portfolio is more than just work samples, it’s also a statement of how you work.
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question