There is some kind of issue with Outlook 2003 repeatedly downloading the same message. We leave messages on the POP server and with Outlook Express, there is no issue. However with Outlook 2003 certain messages get downloaded repeatedly. I've read through the knowledge base articles and some related stuff here but have not yet seen a good explanation or solution when the user has multiple POP3 accounts set up. Note also that we have installed the service pack for Office. Prior versions of Outlook don't seem to have the same problem or to the same degree. Any comments or suggestions would be appreciated.