pagerank dropped - what happened?

A new client claims they had a pagerank of 4-5 throughout their site and recently (last week) has dropped to 0/10 across the board.

They claim to have done nothing at all to the site, but are still getting around the same traffic from google (20-30 referrals daily)

Has this happened to anyone else, is there a common cause, and how to get the original ranking back...

Cheers

Mike
LVL 10
frugleAsked:
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phpisthefutureConnect With a Mentor Commented:
This has happened to one of my websites. Here's the deal. When google crawls through the web, they store the data in different databases, and pageranking is still a new technology for google. They still have some glitches while they are transferring information between databases. So within max. couple of weeks your client's original pageranking will come back unless they made a radical change such as changing the index page from index.htm to index.php . So you can tell them to be patient and wait up to one month.
Good luck.
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duzCommented:
frugle -

There are so many possible causes you are going to have to give us the url so we can do some forensics.

- duz
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frugleAuthor Commented:
I'm hoping that it's between indexing at the moment and things will return to normal soon - if it doesn't, I'm thinking moving servers may help, in case something else on their IP has been barred as a link-farm etc.

Mike
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duzConnect With a Mentor Commented:
frugle -

No serious diagnosis is possible without examining the patient but of course PR may spontaneously return. Deciding to move servers (or take any action) without determining the root cause of the problem does not sound a very good idea to me. It's like a doctor giving out random treatment plans to their patients on the grounds that some of them may work.

As I said before you are going to have to give us the url so we can do some forensics otherwise every answer is just going to be speculation.

- duz

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shabbirbhimaniConnect With a Mentor Commented:
Are you using the google toolbar to check the pr. It sometimes make a wild guess to a pr and if the traffic remained the same I dont think there is much to worry about the PR. Also apart from toolbar you can use some other tool to see the pr.One of them is prlookup.com

Thanks
Shabbir Bhimani
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frugleAuthor Commented:
The page rank came back on its own, and it's now a 5-6 - phew!

Thanks to all who responded, points will be split evenly.

Thanks especially to duz, the client didn't want their URL mentioning publically but the offer of forensics was very kind.

Mike
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