Solved

Tivoli (IBM) Trouble Ticket System

Posted on 2004-08-14
7
3,804 Views
Last Modified: 2013-11-15
I have no real experience with the Tivoli system but would like to learn as much as I can about it in the next forty eight hours.  I have an interview in which it would be greatly beneficial to have this info.  Any links that can be suggested?  I have done some searching but haven't found much helpful info.
0
Comment
Question by:slink9
  • 5
  • 2
7 Comments
 
LVL 16

Expert Comment

by:Sohel Rana
ID: 11800991
Hi:

Did you see the official site? Here you will find some important information regarding tivoli trouble ticket system :

http://www-306.ibm.com/software/tivoli/

I will provide more pointers if I find something useful.

rsdn
0
 
LVL 16

Expert Comment

by:Sohel Rana
ID: 11800996
You can read their library information here :

http://www-306.ibm.com/software/tivoli/library/

rsdn
0
 
LVL 23

Author Comment

by:slink9
ID: 11801009
Thanks.  I will see if I can get some more info by tomorrow morning.  This looks helpful.

No, I had not actually found the IBM site.
0
Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

 
LVL 23

Author Comment

by:slink9
ID: 11801067
I have looked at both of those and still can't fnd anything on the Tivoli Ticketing system.  I am told that it is old and no longer supported by IBM.  I don't really know if that means they dropped the support and are operating with old software or that IBM dropped the product altogether.

I am guessing that since this is a bank it has been completely dropped from the Tivoli line of products.
0
 
LVL 16

Accepted Solution

by:
Sohel Rana earned 500 total points
ID: 11801069
Hi:

If you open this page then you will see some guidelines about how to use the ticket system at the left hand side :

http://publib.boulder.ibm.com/infocenter/tiv3help/index.jsp?toc=/com.ibm.itec.doc_3.9/toc.xml&tab=search&searchWord=Tivoli%20or%20Trouble%20or%20Ticket%20or%20System&maxHits=52

rsdn
0
 
LVL 16

Expert Comment

by:Sohel Rana
ID: 11801076
After click the above link, please wait until the full page loaded then you will see a lot of related information about tivoli trouble ticket system.

rsdn
0
 
LVL 16

Expert Comment

by:Sohel Rana
ID: 11801612
Thanks slink9.

rsdn
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Workplace bullying has increased with the use of email and social media. Retain evidence of this with email archiving to protect your employees.
Are you looking to recover an email message or a contact you just deleted mistakenly? Or you are searching for a contact that you erased from your MS Outlook ‘Contacts’ folder and now realized that it was important.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

790 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question