Unable to find Outlook Express after installing XP
Posted on 2004-08-14
This is an update and request for help. I originally posted in the OS section but am not getting any response there. I installed XP into a ME system.. I took the option to install it into the same C partition (there is only one partition) that existed where all of the ME programs and files were installed. The XP install process deleted ME and installed XP into a WINDOWS folder. However, after connecting to the network via a ethernet connection (cable/DSL) and obtaining and installing all of the Window Critical Updates for XP, I cannot find Outlook Express. In fact, IE is an option on the START menu but I cannot find it as well. Neither appear as an icon on the desktop. I went into MS Windows Support website and downloaded the latest version of IE SP1 which also has OE. However, after successfully installing it, I still can not find OE. Neither of them appear in the Add/Remove programs in the Control Panel. I searched for the programs and the only thing that I can see is what I think is a previous folder consisting of OE. However, none of the files within this folder will execute. I even tried to download the IE SP1 module again but upon clicking on the setup file, the error message is that a newer version exists and therefore the process ceases. Can someone please tell me what is going on? Is all of this occuring because I did not format the C drive and numerous remants of ME still exist? If that is the case, can someone please suggest a solution to getting XP running properly with IE an OE? If the answer is to format C and reload XP from the CD, then I would really appreciate detail instructions on how to format the drive with appropriate parameters. I am very hesitant to do a format of C. What program should I use to format C? When and if I do format C, will I be able to load XP from the CD? I have set the boot options to boot from the D (one of the CD drives). Your help is appreicated.