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Demoshield Runtime error

Posted on 2004-08-15
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Last Modified: 2008-03-10
I have the following Problem: I have 2 machines with XP Pro. One is a ABit Motherboard with an AMD 2800XP processor and ATI Radeon 9600XT video and the other is an eMachine with an AMD 1800XP processor and onboard video. RTCW (Return to Caslte Wolfenstein) game installs perfect and works great on the eMachine but not on the 2800XP. Every time I attempt an install, even accross my LAN, I get the following error: "DemoShield Runtime Error" The installation hangs before it begins. The same error appears when I start the CD by autoplay, manually through explorer or across the network (shared device) from the known good eMachine. Im sure the CD is good for reasons already stated. I have scoured google, gaming sites and vendor sites, but have come up with very little. What I have found is Demoshield is a program written by a company called "Install Shield". From what I've read I'm assuming Demoshield is used as an intro movie to the installation. I made sure my DX9.0b was current, installed quicktime, installed realplayer and checked WM9's update just in case it called for any files from these programs yet still it hangs on install with the error message. Also, I have Nero installed if that matters. Any help would be greatly appreciated. Thank you in advance.
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Question by:Quixtarian
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9 Comments
 
LVL 18

Expert Comment

by:crissand
ID: 11804544
Definitelly a cdrom problem. Can you switch the cdrom units between the two computers?
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Author Comment

by:Quixtarian
ID: 11816922
Definitately not a cd rom problem, I got the issue resolved.  It was solved by following the instructions from this site... http://consumer.installshield.com/kb.asp?id=Q108340

Thanks for the suggestion.
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LVL 18

Expert Comment

by:crissand
ID: 11819942
Good for you!
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LVL 11

Expert Comment

by:turn123
ID: 11890884
Hi Quixtarian :-),
Since this question is starting to get old could you please give us an update on the status of this question?
See:  http://www.experts-exchange.com/help.jsp#hi51 Thank you, turn123 (s)
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Accepted Solution

by:
Quixtarian earned 0 total points
ID: 11901953
The answer didn't come from this site.  It was solved by following the instructions from the following site... http://consumer.installshield.com/kb.asp?id=Q108340

Since I'm new to this board, what else do I need to do?

Michael.
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LVL 11

Expert Comment

by:turn123
ID: 11902458
If you want to PAQ this question, post a zero-point question in http://www.experts-exchange.com/Community_Support/

Subject: Moderator Please PAQ
Body: Please PAQ this question:
http://www.experts-exchange.com/Applications/MultiMedia_Applications/Q_21094270.html
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Author Comment

by:Quixtarian
ID: 11923784
What's discerning is I found no explaination of what "PAQ" means.  Although, I'm not sure I need to know since I have now asked a Mod to PAQ it.  I digress.
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Expert Comment

by:ee_ai_construct
ID: 11976745
Closed, 250 points refunded.
ee_ai_construct (replacement part #xm34)
Community Support Moderator
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