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Removing message headers in Outlook 2003 when underlying message is not on server

Posted on 2004-08-15
8
1,836 Views
Last Modified: 2008-01-09
I get this message
Task 'Julian Sinclair - Receiving' reported error (0x8004210C) : 'Some messages you marked for downlod are no longer available on the server.'

I get this because I deleted some messages use a web client when having downloaded the headers already into Outlook. Why? I was jsut trying to clear a vacation backlog of thousands of emails.

Anyway, I know have 50-60 message in the inbox with lines through them, mark to delete but when I process the headers I get the message above.

I just want to get rid of them - the underlying message is gone but obviously the headers aren't!

Thanks

Julian
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Question by:jsincla
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8 Comments
 
LVL 23

Expert Comment

by:slink9
ID: 11804563
Have you tried highlighting the messages and deleting them within Outlook?

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Author Comment

by:jsincla
ID: 11804581
Yes I have tried deleting them - they just won't go - and it's causing all sorts of problems - fresh new emails on the server are downloaded but never deleted so everytime I download I get the last days messages (yes, I do have download entire message set right now!)
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LVL 23

Expert Comment

by:slink9
ID: 11804635
0
NFR key for Veeam Backup for Microsoft Office 365

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LVL 23

Expert Comment

by:slink9
ID: 11804640
It may be helpful to create a new profile.  Then OL will download a new set of messages.
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Author Comment

by:jsincla
ID: 11804672
How do I create a new profile?
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LVL 23

Accepted Solution

by:
slink9 earned 125 total points
ID: 11804712
Start-Control Panel-Mail Icon
There is a Profiles button in there.  Create a new one and check the email.  Then  you may be able to copy the old emails from the old PST file.
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LVL 23

Expert Comment

by:slink9
ID: 11806070
Did a new profile fix this?  Why a B?
0
 

Expert Comment

by:Rpaul
ID: 12330505
I had the same problem...and after scouring the web and not finding an answer I came up a solution that worked for me and definately better then creating a whole new profile (which i refused to do as I have 10 or so email accounts)

-1.  BACK UP YOU PST FILE

1.  I removed the email account from outlook completely, just the account with the problem.

2. I then logged in to the web interface of my email provider for that account, so I could clear the mailbox of all emails....inbox and junk folders.  I forwarded all unrecevied emails to another account and then deleted then and cleared the trash (the recycle bin for my isps mail)

3.  I then highlighted the undeleteable headers in outlook (the ones that keep downloading) and hit shift+delete.

outlook prompted me to delete all emails from the account that no longer existed -- confirm with yes and bang problem solved.  This worked for me and I have seen no negative effects..hope this holds true for you too...bu make sure you follow step -1.

RP
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