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problem with symantec.com site

hello evry one read this message

i have big problem with my company
all the computer in the network access any site but
the symantec site i cant access
and i read some solution but cant resolve this problem and this solution was
the host file but this solution cant resolve my problem

please any help please


0
ahmed190078
Asked:
ahmed190078
1 Solution
 
adamdrayerCommented:
So you have checked your hosts file thoroughly?  it's in "C:\WINDOWS\SYSTEM32\DRIVERS\ETC\"
                                                                                     ^^^^^^^
                                                                                     or WINNT


type the following in a command prompt:

"ping www.symantec.com"
"nslookup www.symantec.com"

Post any errors...

Are you using internal or external DNS servers?  Are you using a proxy server?
0
 
ahmed190078Author Commented:
thank you for your comment i found the file host and i resolve the problem
by stinger program because the trojan stay in the regestry and i knowed that the
trojan name is boxed.e
thank you again
0
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