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usb printer problems

Posted on 2004-08-15
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Last Modified: 2010-04-25
I have a older Compaq computer with windows 89 SE and everything works fine on it until I hook up my USB HP printer and then when I am on the internet it kick me off the internet after about 3 or 4 minutes. If I uplug my printer there is no problem, when I am off the internet with the printer pluged in everything works just fine. The only thing that I have found so far is that the modem IRQ is sharing the same IRQ with an unknown deveice..Thanks
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Question by:jpnmore
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rid earned 50 total points
ID: 11808431
How do you access the internet?

This sounds like a conflict between USB port and whatever device you use for internet access. You should take a look at printer software. As you have a windows O/S, you should take a look at running processes and autostart items. Anything printer-related in the running processes or in the autostart (registry, Startup folder etc) is unnecessary and can be killed. HP often installs some kind of polling function, that in this case will use the USB, and this causes a conflict.

The proper remedy is of course to eliminate the resources clash, but with win98 the USB support is not perfect, and if you also have a winmodem or even a USB modem for internet access, you will have work laid out for you to sort out which hardware uses which resources.

/RID
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