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Cant access share by using \\ip\sharename. Work related

Posted on 2004-08-15
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Last Modified: 2012-05-05
Ok, at my job we have a huge active directory structure. The domain is titled state.md.us
We have:

-a couple hundred OUs to cover all of our divisions

-We have a DC at every site, as well as DHCP and DNS server at every site.

-The ip scheme is 172.xx.xx.xx/24

-we don't use roaming profiles. All the users information (my documents, favorites etc) are stored on the file server(s) at each site. We run script logic to map the drives every time they login.

I was recently appointed the task of copying a user's documents over. The user had just moved from one division (in another part of the state), to my building (lateral transfer). I was given the address \fileserver1\mjones$ as the location of the users drive on the old file server. I was instructed to go there and copy the files over to our local file server here. When I popped \fileserver1\mjones$ in my browser, I got an error. "cannot find location" or something like that. The funny thing was, I could ping fileserver1 no problem
I tried the ip:  \172.25.22.5\mjones$ and it still didnt work.

So I decided to try \fileserver1.state.md.us\mjones$ and it worked. I was able to copy the files over.
Why did it work when I included the domain in the address?  Seems like entering the fully qualified domain name was the only thing that worked.

NOTE: I think this may be a proxy server thing? We are running a proxy server. Maybe since I'm trying to access this share from my browser, it is going through the proxy srever? I have "bypass proxy server for local addresses" checked.  Anyone?
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Question by:dissolved
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Expert Comment

by:dgroscost
ID: 11810054
Proxy wouldn't have anything to do with it, unless you are browsing through Internet Explorer.  Were you trying \\fileserver1\mjones$ or \fileserver1\mjones$?

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Author Comment

by:dissolved
ID: 11810203
I was trying \\fileserver1\mjones$

I opened up a regular window and punched it in the "browser part" (because you know how microsoft built in the browser into most of their windows).

My boss told me that since we are defining proxy settings in the browser (via the tools>options>connections tab) that we are running into problems trying to access remote shares.

The funny thing is, I can do a \\local_computername_here and it works fine. Even through the WAN (frame relay). However, when I try to hit a computer thats within our domain but a different division, it doesnt work unless I use the fully qualified domain name \\local_computer_name.state.md.us
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Expert Comment

by:dgroscost
ID: 11810230
Is state.md.us in your domain search suffix of your local NIC TCP/IP properties?
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Author Comment

by:dissolved
ID: 11810302
I dont think it is. That may be the problem.  
We use an internal DNS . Where exactly should it be placed?  This is my current advanced settings of my nic:

Here is  a screen shot. Let me know. For some reason, my DNS server isnt listed here. But I do have one specified. Thanks!
http://mvpbaseball.cc/dns.jpg
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Expert Comment

by:dgroscost
ID: 11810424
Do an IPCONFIG /ALL in a command prompt.

If you don't see state.md.us in the DNS Suffix Search List, you should probably add it in your NIC properties.

Sample for you:

Windows IP Configuration

        Host Name . . . . . . . . . . . . : ComputerName
        Primary Dns Suffix  . . . . . . . : state.md.us
        Node Type . . . . . . . . . . . . : Hybrid
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : state.md.us

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : state.md.us
        Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connect

Under the DNS suffix for this connection, add state.md.us and click Add.

Then close out windows and double check IPCONFIG /ALL to make sure its listed.

Try your browsing again.  
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Author Comment

by:dissolved
ID: 11810595
my suffix is netsupport.state.md.us
He is not in netsupport. He is in Agriculture.

Is it possible to use more than one suffix?
ie:  
netsupport.state.md.us
and just state.md.us?

thanks
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Expert Comment

by:dgroscost
ID: 11810622
Yes, I believe you can add as many domain search suffixes as you want.

Try adding a few and see what happens...

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Author Comment

by:dissolved
ID: 11814365
the suffixes were already defined    state.md, state.md.us as well as my division  netsupport.md.us
Weird why it didnt work
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Accepted Solution

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dgroscost earned 250 total points
ID: 11814388
Was agriculture.md.us in there?  try adding that and checking to see if you can access by hostname.
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