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Failure installing a Win2k3 upgrade

Posted on 2004-08-16
7
2,140 Views
Last Modified: 2009-11-10
I am installing a Win2k3 upgrade to an existing Win2k3 server and get a problem when installing.

It correctly loads all the files for setup, configures and then reboots as it should but upon starting up again it says:

Setup was unable access files needed to continue. This should be caused by an error on the CD Media or the CD is no longer present in the drive. Rety  or Cancel

The detail of the error is:

"Internal setup data
structures are corrupted (Phase 0)"

I have tried doing an upgrade a few times now incase there sas some corruption in the copy but with the same resule. Have also tried 2 different Win2k3 disks.

I really dont want to have to reinstall a new copy of windows.

Any ideas?

Installing onto a Dell 2600 server, 2gb Ram, Raid 5 etc..

No other operating systmes on board.

Cheers
David
0
Comment
Question by:Proware1
7 Comments
 
LVL 5

Assisted Solution

by:LordRipper
LordRipper earned 250 total points
ID: 11808836
Hi Proware1,
welll for one you can maybe try to use another cdrom as this is the main cause of the error normally ..... just take another cdorm in swap it and try it again .....

goodluck

Cheers!
0
 

Author Comment

by:Proware1
ID: 11809710
Thanx but you will note I said I tried 2 different CD ROms!

Cheers
David
0
 
LVL 5

Assisted Solution

by:LordRipper
LordRipper earned 250 total points
ID: 11809931
Hi Proware1
>>  Have also tried 2 different Win2k3 disks.
I meant use another cdplayer.... disk player...... sorry for the confusion

Cheers
0
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Accepted Solution

by:
dstoun earned 250 total points
ID: 11812509
For kicks make sure the first boot device in the CMOS setup is NOT the CD.  Change it to your hard disk.  I know for Windows XP this was an issue on many computers.  They would isntall Windows XP fine but on first boot it would get a similar error.  Changing the first boot device fixed this.
0
 

Author Comment

by:Proware1
ID: 11814603
I gave up and did a reinstall - worked ok even with this CD drive!

Cheers
David
0
 
LVL 5

Expert Comment

by:LordRipper
ID: 11817742
poware1 .....
sorry that we did not help you completely ......
but the reason that this happens I thing is becuase the person might have writen all the data on a to high speed and this can cause that the cdplayer can only read a portiond of this data ....

now I have never came across a cd player that can't read a windows cd even after I busted the thing open ..... it could still read the disk ..... lol
0
 

Expert Comment

by:wwilkins9898
ID: 20697356
The question was not answered. I have the same problem and can't fix it.
0

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