Solved

Licensing Logging Service showing deleted users

Posted on 2004-08-16
3
378 Views
Last Modified: 2010-04-13
Hello,

I have 2 servers set up with Server 2000.  I have 40 Cals and license logging service is turned on.  Between the 2 servers we do not have more than 40 users accessing them combined.  I received an error in the application log that stated I needed to purchase more licenses.  I went to license logging service and found that users that had been deleted from AD were still there.  I followed the steps (see paste below) and this did not work.  

How can I delete permanently the users from the license logging service that have already been deleted from AD?


Jon


I tried this already
--------------------------------------------------------



To reset the License Manager information:


Stop the License Logging service.
Delete or rename the following files on the primary domain controller or the enterprise server:

Cpl.cfg
Llsuser.lls
Llsmap.lls
Restart the License Logging service.
Re-add the appropriate license information
-----------------------------------------------------------------
0
Comment
Question by:stewartje
  • 2
3 Comments
 
LVL 84

Accepted Solution

by:
oBdA earned 250 total points
ID: 11809577
You need to delete the files on all servers that are running LLS, or they will be replicated back; my guess is that it's running on both servers, and you only deleted the information on one of them.

How to Reset License Manager Information
http://support.microsoft.com/?kbid=153140

On the other hand, according to this article, you can disable the LLS as well:
Description of the License Logging Service in Windows Server Operating Systems
http://support.microsoft.com/?kbid=824196
0
 

Author Comment

by:stewartje
ID: 11841178
i will try deleting both servers tonight.

jon
0
 

Author Comment

by:stewartje
ID: 11876936
deleting both sets of files at both servers worked. thanks for the help.

jon
0

Featured Post

Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Exchange server 2003 sp2 local queue frozen mail 3 368
There is less than 0% available RIDs in the current pool 5 768
auto copy 8 617
Application Deployment 2 264
NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Many businesses neglect disaster recovery and treat it as an after-thought. I can tell you first hand that data will be lost, hard drives die, servers will be hacked, and careless (or malicious) employees can ruin your data.
In a recent question (https://www.experts-exchange.com/questions/29004105/Run-AutoHotkey-script-directly-from-Notepad.html) here at Experts Exchange, a member asked how to run an AutoHotkey script (.AHK) directly from Notepad++ (aka NPP). This video…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

829 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question