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yardgames

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"An unexpected error has occurred."

Hi, I'm trying to open a document in Word 2003. It's about 60 pages long. I receive the following message when I open it: "Unexpected error occurred. Please try again later or contact your system administrator."

This started last night, and as I'm trying again this morning, I believe that takes care of "try again later" and I am pretty much my system administrator.

Other important notes: The document is highly confidential. I required a password to open the document and edit it. Also, I have Rights Protection on it, and I don't really fully understand that, but it has something to do with email address verification, correct? So could my problem be that it can't verify my email address?

BTW, it has worked correctly in the past with all of these security measures.

Anyone have any ideas for me to get into my document?
Thanks.
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Joanne M. Orzech
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One thing you can try is go to a blank document in Word - Insert > File  - browse to your file....

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yardgames

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I tried that, but it said it couldn't do that due to the rights protection.
Can you open it in WordPad?
No, it opens it, but it says the document is encoded with Rights Protection and must be opened using Office 2003 or later.
Are there any other suggestions? I really need to get back into this document.
Great-thanks.
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Karen Falandays
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Karen, thanks for the great idea! I tried it on another PC and was issued a new certificate from Microsoft for the Shared Workspace thingy. It wasn't encypted, just locked with Word's Shared Workspace and apparently my Passport expired or something.
Glad to help yardgames
Thanks Wes Lennon!
Karen
Thank you Karen and Wes!  Glad it got resolved yardgames.