"Can't open this item. Unknown Error." when opening Contact in Outlook 2k or XP
Posted on 2004-08-16
After synching outlook contacts via Motorola Mobile Phone tools, approximately 1/4 of the 194 contacts stored get this error when trying to open them from within Outlook.
"Can't open this item. Unknown Error."
The PC was running Outlook 2000 SR-1 which I upgraded to Office XP and am still getting the same error. I have searched the M$ knowledge base and could find nothing that pertained to this.
I have attempted to copy all contacts to a personal folder then erase the existing contacts and recopy them into the contacts and the problem contacts still do not open while in the message store, but they do open while in the personal folder file.