Windows 2000 terminal server running outlook locks inserting attachment

I found an article on this issue but it was for an older version so I don't think it applies.

I found that myself as the adminstrator I do not expereince the problem.   All users are locked down and I assume it is one of the policies causing the issues.

Has anyone else experienced this?   As soon as a user clicks on the icon for attachments it locks outlook and word.

The article I am referring to is 268744

It talks about a registry change to redirect temp files.   First of all I don't know if it applies and second I don't know how to make changes as the policy I have applied does not allow it.   Do I have to disable my policy to make registry changes?

Thanks in advance..
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Zoldy2000Asked:
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moduloCommented:
PAQed, with points refunded (500)

modulo
Community Support Moderator
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scottman29Commented:
you might try running the compatability script for the version of office you have.

also, was office installed before terminal services, or after?

http://support.microsoft.com/default.aspx?scid=kb;en-us;248340
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Zoldy2000Author Commented:
For anyone else experiencing this issue.   It turns out restricting the drive c access was causing this issue.   Modify the my documents path to point to a mapped drive solved the problem.

Thanks
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scottman29Commented:
I can see how that would have worked :)
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scottman29Commented:
WEll althought I would like the points, I didn't really have the right answer.  i would close the question and refund the points.  Unless you want to give them to me :)
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