spjordan1432
asked on
Laserjet 1012 - Unsupported personality
I have an HP Laserjet 1012 attached to the network with an HP print server. I installed the printer on the Windows 2003 server using the driver on the CD that came with it and initially it printed fine. It didn't take long to start getting the error "unsupported personality: PCL" whenever a print job was sent to it. I did some checking and read that this printer requires a host based driver, so I downloaded the Server 2003 Host based Driver from HP's web site. I attempted to add this driver and get an error that says the action cannot be completed and the driver is not installed. I tried using the setup program on the CD and it fails with errors too. Now the print spooler subsytem gives errors and shuts down. I can manually start it, but it fails immediately and all the printers on this server are down. Any ideas?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
hmmmmmm so if other printers are working fine, nothing is wrong with ur system,,,, its either the printer or drivers, as u said :)
anywayzzzzzz if u think that u have solved ur problem urself,, u can goto Support area and can ask to refund ur points for this question as u have found the solution to ur problem urself =)
for more info. on how to close a Question, plzz refer here >> https://www.experts-exchange.com/help.jsp#hs5
anywayzzzzzz if u think that u have solved ur problem urself,, u can goto Support area and can ask to refund ur points for this question as u have found the solution to ur problem urself =)
for more info. on how to close a Question, plzz refer here >> https://www.experts-exchange.com/help.jsp#hs5
ASKER
Thanks again.