Lotus Notes R5 Client

Lotus Notes R5 Client is geting an error when they try to launch an attachment  error:(could not locate program) this does not always happen. If you reboot the machine then Notes will launch the attachment.  The program that notes is calling opens but it is blank and then you get the above error. Please help!
nanonalertAsked:
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DeanHarris1Connect With a Mentor Commented:
Can you detach the attachment and view it through the correct program idependently of Notes?
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DeanHarris1Commented:
Sounds like a problem with your file application associations.  Easiest way to check this is in Windows File explorer, Tools, Folder options, File types - ensure that the necessary asscoiation is present for the file you are trying to launch.
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nanonalertAuthor Commented:
Thanks Dean,

I checked and the file an the necessary association is present for the file I am trying to open.

Any other sugestions?
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madheeswarCommented:
May be the attchment is corrupted. TRy to open another attachment.

If the above doesn't works, then refresh the design.
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