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Everything's Gone!

Posted on 2004-08-16
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Last Modified: 2008-02-20
Hi all,

Last week I posted an issue related to unknown passwords being assigned to Admin & all user accounts in WinXP - see link below:

http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21090923.html

As you can see, using ERD Commander to perform a system restore allowed me to get back into the machine.  However, while it boots just fine, everything (and I mean everything) inside My Docs on all accounts is empty.  While MS Office is still installed, the .pst files seem to have vanished as well.  When I performed the System Restore, I simply chose a restore point 5 days prior.  All apps and files, according to the customer, were there prior to getting locked out of the laptop. Can someone tell me why this might have happened?  Even using Stellar Phoenix data recovery yielded no hope.   I'm stumpt.  Ideas?

thanks in advance.
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Question by:spenadel
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LVL 65

Expert Comment

by:SheharyaarSaahil
ID: 11815351
Hello spenadel =)

You can use one of the tools below to restore the deleted Data:
===============================================================
PC Inspector:
http://www.pcinspector.de/file_recovery/UK/welcome.htm

GetDataBack:
http://www.runtime.org/

Restoration:
http://www.snapfiles.com/get/restoration.html

Recover and Restore Deleted Files:
http://www.kellys-korner-xp.com/regs_edits/REST2514.EXE

Other Data Recovery Tools:
http://www.webattack.com/Freeware/system/fwdatarecovery.shtml

OR Take a look at this comprehensive list of file/data recovery programs and services, sorted by CrazyOne :)
http://crazyone.tekmasters.com/datarecovery.html
===============================================================

!! GOOD LUCK !!
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Author Comment

by:spenadel
ID: 11815500
Looks like. after some more research, that ERD is responsible for this.  I found an old .pst in an erdundocache folder, along with everything that was in the My Docs folders.  So why does ERD do this?

thanks
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LVL 65

Accepted Solution

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SheharyaarSaahil earned 1500 total points
ID: 11815536
the data which it has moved to another place is purely called a USER Personal DATA.... means everything which a user wants to save has been moved by it.... i think its an extra feature of it to Save the User Data in another safe place in case if Windows decide to delete this user data ;-)
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