Everything's Gone!

Posted on 2004-08-16
Medium Priority
Last Modified: 2008-02-20
Hi all,

Last week I posted an issue related to unknown passwords being assigned to Admin & all user accounts in WinXP - see link below:


As you can see, using ERD Commander to perform a system restore allowed me to get back into the machine.  However, while it boots just fine, everything (and I mean everything) inside My Docs on all accounts is empty.  While MS Office is still installed, the .pst files seem to have vanished as well.  When I performed the System Restore, I simply chose a restore point 5 days prior.  All apps and files, according to the customer, were there prior to getting locked out of the laptop. Can someone tell me why this might have happened?  Even using Stellar Phoenix data recovery yielded no hope.   I'm stumpt.  Ideas?

thanks in advance.
Question by:spenadel
  • 2
LVL 65

Expert Comment

ID: 11815351
Hello spenadel =)

You can use one of the tools below to restore the deleted Data:
PC Inspector:



Recover and Restore Deleted Files:

Other Data Recovery Tools:

OR Take a look at this comprehensive list of file/data recovery programs and services, sorted by CrazyOne :)


Author Comment

ID: 11815500
Looks like. after some more research, that ERD is responsible for this.  I found an old .pst in an erdundocache folder, along with everything that was in the My Docs folders.  So why does ERD do this?

LVL 65

Accepted Solution

SheharyaarSaahil earned 1500 total points
ID: 11815536
the data which it has moved to another place is purely called a USER Personal DATA.... means everything which a user wants to save has been moved by it.... i think its an extra feature of it to Save the User Data in another safe place in case if Windows decide to delete this user data ;-)

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Sometimes people don't understand why download speed shows differently for Windows than Linux.Specially, this article covers and shows the solution for throughput difference for Windows than a Linux machine. For this, I arranged a test scenario.I…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Watch the video of Kernel Migrator for SharePoint, which demonstrate the process easily of migration from SharePoint to SharePoint, OneDrive for Business & Google Drive servers, Public Folder to SharePoint, File Server to SharePoint. The tool has va…

607 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question