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Messages stay in queue

Some messages stay in our queue and don't get delivered. They are messages to valid users but for some reason they just stay in queue
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Tyler Tech
Asked:
Tyler Tech
3 Solutions
 
ralfalpertCommented:
You may have a problem that your IP is listed as open relay. That way some ISPs may block you sending email to them.

Check out http://www.ordb.org/ if your IP is listed.
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solarismanCommented:
You may also to check your Reverse DNS entries.  Some email servers reject email if reverse DNS doesn't check out.
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alshahnazCommented:
hi

make sure in ur default smtp virtual server u dont have any external dns entery and that ur exchange is pointing to ur internal dns server and in ur internal dns server u have forwardes set to ur isp's dns server.

Shahnaz
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Tyler TechAuthor Commented:
Problem solved - I had to export the information store and create a new one - then import the data back into the new store.
Please split the points among those that gave me advice.
Thanks
0
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