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kevinlw1974

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Need help cleaning Spyware/Virus off a PC.

Here is the Hijack this log. I have already turned off restore function and have Ad Aware and Spy Bot. I also have AV protection.

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
c:\progra~1\intern~1\iexplore.exe
c:\progra~1\intern~1\iexplore.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\Program Files\AccessMedia\AMTray.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\Program Files\MediaNotifier\MediaNotifier.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\PROGRA~1\P2PNET~1\P2PNET~1.EXE
C:\PROGRA~1\MYDAIL~1\MYDAIL~1.EXE
C:\PROGRA~1\COMMON~1\tsa\tsm.exe
C:\PROGRA~1\ezula\mmod.exe
C:\PROGRA~1\Web Offer\wo.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet 5100 series\Bin\hpoant07.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\WINDOWS\webshots.scr
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\System32\hpoipm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MYACCE~1\v2\ams.exe
C:\WINDOWS\Java\chatlnk.exe
C:\DOCUME~1\Angela\LOCALS~1\Temp\~CL5D.tmp\g2a_customerchat2w.exe
C:\PROGRA~1\COMMON~1\tsa\ts.exe
C:\Documents and Settings\Angela\Desktop\HijackThis1980.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://prosearching.com/passthrough/index.html?http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.hdltzdvnhevz.com/EYYJpCQDaythhbGW7vEktga_cELIm8W8dXtDZK4n37BVnk_E_0r_lFPAK42D5O5V.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll
F0 - system.ini: Shell=
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,
O2 - BHO: (no name) - {00041A26-7033-432C-94C7-6371DE343822} - (no file)
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL
O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
O3 - Toolbar: MyAccessMedia - {BB904F20-02A2-49CE-B948-86D31F7EEE90} - C:\Program Files\My AccessMedia\v2\amc.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
O4 - HKLM\..\Run: [typedash] C:\PROGRA~1\mpegwavenew\Frag Wma.exe
O4 - HKLM\..\Run: [forbowsflagscr] C:\Documents and Settings\All Users\Application Data\bat idle for bows\wma each.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [hjxohc] C:\WINDOWS\System32\hjxohc.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [gvewfeezqdpdz] C:\WINDOWS\System32\fspsijo.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [AccessMedia] "C:\Program Files\AccessMedia\AccessMedia.exe" /H
O4 - HKLM\..\Run: [AccessMedia Tray] "C:\Program Files\AccessMedia\AMTray.exe" /H
O4 - HKLM\..\Run: [AccessMedia P2P Loader] "C:\Program Files\p2pnetworks\amp2pl.exe" /H
O4 - HKLM\..\Run: [Media Notifier] "C:\Program Files\MediaNotifier\MediaNotifier.exe"
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\RunOnce: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" "+b1"
O4 - HKLM\..\RunOnce: [SpyBotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [MyDailyHoroscope] C:\PROGRA~1\MYDAIL~1\MYDAIL~1.EXE
O4 - HKCU\..\Run: [Tsa] C:\PROGRA~1\COMMON~1\tsa\tsm.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bin\MWSOEMON.EXE
O4 - Startup: Virtual Bouncer.lnk = C:\Program Files\VBouncer\VirtualBouncer.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: HPAiODevice(hp officejet 5100 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet 5100 series\Bin\hpoant07.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\2.bin\MWSOEMON.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZRxdm070
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {2F2C9F60-4504-4ed9-8672-58C88D769CD1} - (no file)
O9 - Extra 'Tools' menuitem: Launch MyAccessMedia - {2F2C9F60-4504-4ed9-8672-58C88D769CD1} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cdlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cdlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cdlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\cdlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44297DA} - http://install.spywarelabs.com/2545040809/bundleouter2545040809.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarestormer.com/files2/Install.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/1673b930d0509182f318/netzip/RdxIE601.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {FB37AE65-64F4-4D27-AB4F-AFF3DA2441A0} (AccessMedia.TinyInstaller) - http://download.accessmedia.tv/install/US/amtinstaller.cab

ASKER CERTIFIED SOLUTION
Avatar of SheharyaarSaahil
SheharyaarSaahil
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Avatar of kevinlw1974
kevinlw1974

ASKER

Thanks Again! I am pretty sure this will work. I won't be able to verify until tomorrow as my client has gone home for the day and I won't be able to work on it again until then. I'll let you know.
sure, no problem.... good luck :)