The way that I understand it, when you add a domain account to a PC the first time the user logs on to the PC he must be connected to the domain. During subsequent logons if not connected to the domain the PC will use the most recently cached version of the users credentials and allow logon.
Here's the problem:
I have a remote user who has some disaster with his PC such that when he tries to logon to his PC with the domain listed as the companies domain it will not log him on. I had him log on as the local administrator and verify that his domain account is still listed as a local admin and it is. How can he once again logon to the PC under the company domain so that he returns to his old desktop/ My Documents/ Outlook settings/etc. He is able to access the companies domain by VPN connection but he is already logged on as the local admin when he does so.
Thanks for your help.