Lotus Domino Server hangs and crashes when it is started

I am very new to using Lotus Domino server.we have a Lotus domino server running on a Domino 5.06a with Windows 2000 server we are not able to start the server because it just hangs when we start it and enter the password.and also we are not able to access the lotus/domino/data folder on the server.the system hangs when we do this.
 can you please help us out
 thanks very much

Who is Participating?
Bozzie4Connect With a Mentor Commented:
Check for a lock file.

Normally, it's in the c:/lotus/domino/data directory and named .jsc_lock (or something very similar).  Remove this and start again.

What do you mean 'not able to access lotus folder on server' ?  Do you mean in Explorer, or via Notes (you can't via Notes, because you can't start your server....)
when the server is down, open notes.ini file in domino directory and check any parameters are deifned. This may not happen.

But if u have a backup copy, then restore from there removing this folder.

And what are the events it is displaying while u start domino server. it should start some tasks and it will display them.

And also Antivirus may be causing the problem. try to remove it and update it later.
Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

HemanthaKumarConnect With a Mentor Commented:
Use Server id rather than any user id to start the server...

In the notes.ini, look for serverKeyFileName and change it to look for server id.
eg; serverKeyFileName=server.id

And start the server again

qwaleteeConnect With a Mentor Commented:
WHat do you mean "hangs when you start it?"  DO you mena that after you enter the password, the console screen doesn't change at all, no additional messages?  You might want to just install the Domino server code right over the existing installation.

You are also confusing me with "we are not able to access the lotus/domino/data folder on the server.the system hangs when we do this."  I thought the Domino was hing irght at startup, so you cna't access ANYTHING?  Unless you mean that at a shell prompt, you lock up Unix (or Linux or OS400 or zOS) when you try to cd to that folder!  If that's the case, then you've probably found your problem -- you have a corrupt disk, because accessing an OS folder should never have the OS!!!!!!!  And, just like you are hanging when accessing it from a shell prompt, Domino is hanging teh server when accessing the same folder.  What's you'll need to do is repair the disk, possibly restore the data files, and possibly reinstall Domino over it.  Not a fault in teh Domino app -- it is HW or an OS fault.
ZvonkoSystems architectCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I will leave the following recommendation for this question in the Cleanup topic area:
    Split: Bozzie4 {http:#11817887} & madheeswar {http:#11817892} & HemanthaKumar {http:#11820144} & qwaletee {http:#11823603}

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

EE Cleanup Volunteer
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.